Waking Night - Support Worker in Norfolk

Oak House is a residential service set back off the main road into Diss, Norfolk. We support up to six adults who are on the autism spectrum and may have complex needs.

We are recruiting for a Waking Night Support Worker to work 42 hours per week. The role follows a three-week rolling shift pattern as follows:

• Week 1: 5 nights on, 5 nights off
• Week 2: 4 nights on, 5 nights off
• Week 3: 5 nights on, 4 nights off

This three-week pattern then repeats.

We are looking for a compassionate and dedicated Waking Night Support Worker to join our team. In this rewarding role, you will provide the highest standard of person-centred support and care, enabling the people who use our service to live with dignity, independence, and choice.

Waking Night Support workers are key workers and provide direct support to our service users in supporting them to live their best lives. Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

You will play a vital part in helping individuals achieve their personal goals, supporting them in daily living, and empowering them to realise their potential.

Shift Hours are: 8pm to 8am.

Key Responsibilities

• Provide personal care and support with daily living tasks.
• Encourage and assist participation in activities and community life.
• Support service users in achieving their personal outcomes in the way they choose.
• Maintain accurate records, care plans, charts, and daily notes.
• Build positive relationships with service users, families, colleagues, and stakeholders.
• Uphold safety, security, and confidentiality in line with policies and regulations.
• Act as a key worker for individuals, helping them to set goals and track progress.
• Promote choice, independence, and involvement at all times.
• Contribute to continuous improvement by sharing ideas and suggestions.

What you’ll bring to the role

• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills.
• Commitment to upholding professional standards, policies, and procedures.
• Experience in care or support work (desirable, but not essential training provided).

What we will give you in return

• We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations.
• We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
• Contributory pension scheme.
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme).
• Access to development opportunities.
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel.
• Leadership management development.
• Long service award.
• Refer a friend bonuses.
• Relocation support (including payment for accommodation or moving costs) up to £3000 (Terms apply).

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

About Priory

Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and children’s mental health and provide residential and supported living care for autistic adults, people with a learning disability, Prader Willi Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process.