At a Glance
- Tasks: Lead a therapy-led residential service, ensuring high standards of care and team engagement.
- Company: Eden House, part of Priory, offers a supportive community for addiction recovery.
- Benefits: Competitive salary, flexible benefits, professional development, and extra holiday for your birthday.
- Other info: Opportunities for career growth and professional qualifications sponsorship.
- Why this job: Make a real difference in people's lives while shaping a positive recovery culture.
- Qualifications: Experience in addiction services, strong leadership skills, and a compassionate approach.
The predicted salary is between 40000 - 50000 £ per year.
Eden House, part of Priory, is an affordable, 18-bed residential service in Mill Hill, North London. It is home to Flourish – our pioneering therapy-led addiction programme – offering bespoke treatment for a wide range of addictions in a calm, homely environment. Set within a supportive community, Eden House provides a safe haven away from the stresses of daily life, forming part of our wider network of residential addiction treatment homes across the UK. Delivered by qualified therapists in a non-medical setting, Flourish offers an alternative to traditional hospital-based treatment. It’s suitable for people who don’t require a medical detox or ongoing medical care but would benefit from structured therapy, community connection, and practical tools to achieve meaningful, sustainable recovery.
As Service Manager, you will lead the day-to-day running of this therapy-led residential service, creating a safe, supportive and high-performing environment for both clients and colleagues. You’ll play a central role in shaping the culture and direction of the service—ensuring high standards of care, strong team engagement, and positive outcomes for the people we support, including those with addiction and, in some cases, neurodiversity. Alongside leading your team, you’ll take ownership of operational performance, ensuring the service is well‑run, sustainable and positioned for long‑term success, aligned with regulatory requirements and organisational standards set by Priory Group.
Our work is rewarding but can be challenging, so resilience is key. No two days are the same, and your empathy will help you support people through both the highs and lows of recovery. You’ll bring a combination of clinical understanding, leadership capability, and a passion for delivering high-quality care.
We’re particularly interested in candidates who have:
- Experience working within residential addiction, mental health, or dual‑diagnosis services
- A strong understanding of substance misuse, recovery models, and trauma‑informed care
- Lead, motivate and develop multidisciplinary teams
- Experience managing risk, including safeguarding and complex mental health needs
- A good working knowledge of regulatory standards (e.g. CQC) and quality improvement
- Confidence in managing day-to-day service operations, including staffing and performance
- Strong communication skills and the ability to build effective relationships with clients, families and professionals
- A compassionate, non‑judgemental approach aligned with recovery‑focused care
It would be beneficial (but not essential) if you also have:
- Professional registration (e.g. NMC, HCPC, Social Work England)
- Experience working in a therapy‑led or non‑medical treatment setting
- Experience of working with Local Authorities
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
Benefits include:
- Free on-site parking
- Birthday Holiday – Your Birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes such as gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Long service award
- Refer a friend bonuses
Residential Addictions Service Manager in London employer: Priory
At Priory Hospital Kneesworth House, we pride ourselves on being an exceptional employer, offering a supportive work environment where your contributions to patient recovery are valued. With a focus on professional development, we provide numerous pathways for career advancement, alongside competitive benefits such as enhanced maternity pay and flexible working options. Located in the picturesque Hertfordshire, our purpose-built facility ensures you have access to a fulfilling career in a tranquil setting, making it an ideal place for those seeking meaningful employment in the field of Psychiatry.
