At a Glance
- Tasks: Be the first point of contact for clients seeking treatment and support NHS professionals.
- Company: Join Priory, a leading provider in mental health services.
- Benefits: Gain valuable experience, competitive pay, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Strong communication skills and understanding of mental health services.
The predicted salary is between 30000 - 40000 £ per year.
Priory is looking for a Client Referral Co‑ordinator to join their Customer Services Centre. This role serves as the first point of contact for clients seeking treatment and supports NHS professionals with bed placements across a national network of hospitals.
Your responsibilities include:
- Answering client calls and emails
- Logging client data
- Providing treatment options
The ideal candidate will possess strong communication skills and a good understanding of mental health services.
Client Referral Co-ordinator | Care Pathways Advisor employer: Priory
At Priory, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and professional growth. As a Client Referral Co-ordinator, you will play a vital role in helping individuals access essential mental health services, with opportunities for career advancement within our national network of hospitals. Our commitment to employee well-being is reflected in our comprehensive benefits package and ongoing training programmes, making Priory a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Client Referral Co-ordinator | Care Pathways Advisor
✨Tip Number 1
Make sure you know the ins and outs of mental health services. Brush up on your knowledge so you can chat confidently about treatment options when you get that interview.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable answering questions and logging client data. The more you practice, the more natural it will feel.
✨Tip Number 3
Don’t just wait for job alerts! Actively reach out to your network and let them know you’re on the hunt for a Client Referral Co-ordinator role. You never know who might have a lead!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly.
We think you need these skills to ace Client Referral Co-ordinator | Care Pathways Advisor
Some tips for your application 🫡
Show Your Communication Skills:Since this role is all about being the first point of contact, make sure your written application reflects your strong communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Highlight Relevant Experience:If you've got experience in customer service or mental health services, don’t hold back! Make sure to mention it in your application. We want to see how your background aligns with the responsibilities of the Client Referral Co-ordinator role.
Be Personable:Remember, we’re looking for someone who can connect with clients. Use a friendly tone in your application to show that you’re approachable and ready to help. This will give us a glimpse of how you might interact with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Priory
✨Know Your Stuff
Familiarise yourself with Priory's services and the mental health landscape. Understand the different treatment options available and be ready to discuss how you can assist clients in navigating these choices.
✨Practice Active Listening
As a Client Referral Co-ordinator, you'll need to listen carefully to clients' needs. During the interview, demonstrate your active listening skills by summarising what the interviewer says and asking relevant questions.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved conflicts or helped someone understand complex information.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think through potential situations you might face in the role and how you would handle them, especially regarding client interactions and data management.
