At a Glance
- Tasks: Welcome patients and visitors, manage calls, and maintain a friendly reception area.
- Company: Priory Hospital Bristol, dedicated to mental health and wellbeing.
- Benefits: Competitive pay, free parking, birthday leave, and professional development opportunities.
- Other info: Flexible hours with opportunities for career growth and leadership training.
- Why this job: Join a compassionate team and make a real difference in people's lives.
- Qualifications: Customer service experience and empathy are essential; NVQ Level 1 or GCSEs preferred.
The predicted salary is between 25000 - 27000 € per year.
Priory Hospital Bristol is looking to recruit a Receptionist to join the team. To cover some weekends and annual leave between both sites, Bristol Hospital and Bristol Park Clinic.
Department: Site Support Roles
Location: Priory Hospital Bristol
Compensation: £12.71 / hour
We offer fast access to treatment for a number of mental health concerns and addictions. Bristol is an ideal place for treating people with complex disorders, including people who may not have responded to previous treatment. We can guarantee that our comprehensive treatment programmes are guided by current evidence‑based research.
What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day‑to‑day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Greets and assists all arrivals promptly at the Priory unit, and ensures that they are treated in a courteous, pleasant and efficient manner, and directed accordingly.
- Ensures that all telephone calls into main reception / switchboard are dealt with promptly and efficiently within Priory operational standards.
- Carries out administrative tasks as required.
- Ensures that the appropriate security passes are issued, as well as then directing the visitor to the appropriate areas or individuals within the unit.
- Ensures the maintenance of the reception and waiting area environments to high standards, ensuring that any housekeeping or maintenance issues are reported to the appropriate teams.
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The ideal candidate will hold an NVQ Level 1 in a relevant area or GCSEs/equivalent qualifications and will have experience working within a customer‑facing environment. Due to the nature of the role, the post holder may encounter difficult and challenging situations when supporting patients, which can increase the sensory and emotional demands of the position.
What we will give you in return
- Free on‑site parking
- Birthday Holiday – your birthday as an extra day annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
For more information about the role, you can email MaureenMcgarrigle@priorygroup.com.
Bank Receptionist in Bristol employer: Priory
At Priory Hospital Bristol, we pride ourselves on being an excellent employer, offering a supportive and compassionate work environment where every team member plays a crucial role in enhancing patient care. Our commitment to employee growth is evident through regular career conversations, comprehensive training, and numerous pathways into leadership roles, all while enjoying benefits like enhanced maternity pay and flexible working options. Join us in a location that not only provides access to cutting-edge mental health treatment but also fosters a culture of empathy and resilience, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist in Bristol
✨Tip Number 1
Get to know the company! Research Priory Hospital Bristol and its values. When you walk in for your interview, you’ll be able to show that you’re genuinely interested in being part of their compassionate team.
✨Tip Number 2
Practice your people skills! As a Bank Receptionist, you'll be the first point of contact. Role-play with a friend or family member to get comfortable greeting and assisting visitors in a friendly and efficient manner.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle challenging situations with patients. Show them your resilience and empathy during the interview – it’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bank Receptionist in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Bank Receptionist role. Highlight any customer-facing experience and relevant qualifications, like your NVQ Level 1 or GCSEs. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about working at Priory Hospital Bristol and how you can contribute to our compassionate team. Keep it friendly and professional – we love a personal touch!
Showcase Your Resilience:In your application, mention any experiences that demonstrate your resilience and ability to handle challenging situations. We value candidates who can support others through ups and downs, so let us know how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be one step closer to joining our dedicated team at Priory Hospital Bristol!
How to prepare for a job interview at Priory
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Receptionist at Priory Hospital. Familiarise yourself with their mission to provide compassionate care and how your role supports that. This will help you articulate how your skills align with their needs.
✨Showcase Your Empathy
Since the role involves interacting with patients who may be facing challenging situations, it's crucial to demonstrate your natural empathy during the interview. Share examples from your past experiences where you've successfully supported others, highlighting your ability to remain calm and courteous under pressure.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific situations, such as dealing with difficult visitors or managing multiple tasks at once. Think through potential scenarios in advance and prepare concise, thoughtful responses that showcase your problem-solving skills and resilience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, training opportunities, or how they support staff wellbeing. This not only demonstrates your enthusiasm but also helps you gauge if the environment is the right fit for you.
