Medical Secretary in Birmingham

Priory Hospital Barnt Green is looking to recruit a Medical Secretary to join the team. This is a full-time role of 37.5 hours a week. We offer mental health support for both adults and young people, including access to specialist therapy and psychiatry. We also provide private autism assessment services for adults, helping people better understand themselves and access the right support. Our brand new hospital conversion allows for access to high quality, modern facilities within a peaceful and comfortable atmosphere, close to relaxing woodland, to help facilitate recovery and hope. In addition to acres of rolling countryside on all sides of the hospital, each ward has access to south‐facing garden areas, meaning you can relax and spend time outdoors.

Department: Site Support Roles

Location: Priory Hospital Barnt Green

Compensation: £27,653 / year

What you’ll be doing:

• Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate.
• Liaise with other Priory Healthcare sites and departments, insurers, GPs and commissioners regarding specific patient details and invoicing.
• Provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
• Provide exceptional customer service to our patients, ensuring a positive customer experience.
• Accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital.

What you’ll bring to the role:

• Resilience is key; no two days are the same!
• Natural empathy to support others through both the highs and lows.
• Excellent computer skills, including proficiency in Microsoft Office, and able to audio‐type efficiently.
• Understanding of medical terminology and passion for delivering a high‐quality service.
• Strong organisational skills to prioritise workload effectively while maintaining attention to detail.
• Ability to work well as part of a team, contributing to shared goals.
• Understanding of confidentiality and integrity in a healthcare setting.
• Experience in administrative, customer service, clinical, or similar environments.

For more information about the role, you can email AimeeCurzon-Sturdy@priorygroup.com

What we will give you in return:

• Free on‐site parking
• Birthday Holiday – your birthday as an extra day of annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.