At a Glance
- Tasks: Join a compassionate team to support patient wellbeing and ensure smooth hospital operations.
- Company: Priory Hospital Bristol, dedicated to mental health treatment and patient care.
- Benefits: Competitive pay, free parking, birthday leave, and professional development opportunities.
- Other info: Dynamic role with opportunities for career growth and leadership development.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Customer service experience and NVQ Level 1 or equivalent qualifications preferred.
The predicted salary is between 25000 - 27000 £ per year.
Priory Hospital Bristol is looking to recruit a Receptionist to join the team. To cover some weekends and annual leave between both sites, Bristol Hospital and Bristol Park Clinic.
Department: Site Support Roles
Location: Priory Hospital Bristol
Compensation: £12.71 / hour
We offer fast access to treatment for a number of mental health concerns and addictions. Bristol is an ideal place for treating people with complex disorders, including people who may not have responded to previous treatment. We can guarantee that our comprehensive treatment programmes are guided by current evidence‑based research.
What you'll be doing:
- You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients.
- Your role doesn’t involve providing direct care, but your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone.
- Greets and assists all arrivals promptly at the Priory unit, ensuring they are treated in a courteous, pleasant and efficient manner, and directed accordingly.
- Ensures that all telephone calls into main reception / switchboard are dealt with promptly and efficiently within Priory operational standards.
- Carries out administrative tasks as required.
- Ensures that the appropriate security passes are issued, directing the visitor to the appropriate areas or individuals within the unit.
- Ensures the maintenance of the reception and waiting area environments to high standards, reporting any housekeeping or maintenance issues to the appropriate teams.
What you'll bring to the role:
- Resilience is key as our work is rewarding but can be challenging.
- Your natural empathy will help you support others through both the highs and lows.
- The ideal candidate will hold an NVQ Level 1 in a relevant area or GCSEs/equivalent qualifications and will have experience working within a customer‑facing environment.
- Due to the nature of the role, the post holder may encounter difficult and challenging situations when supporting patients, which can increase the sensory and emotional demands of the position.
What we will give you in return:
- Regular career conversations and support to succeed at Priory.
- Full training and numerous pathways into leadership and qualified clinical positions.
- Free on‑site parking.
- Birthday Holiday – your birthday as an extra day annual leave.
- Enhanced maternity pay.
- Contributory pension scheme.
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme).
- Access to development opportunities.
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel.
Bank Receptionist employer: Priory
At Priory Hospital Bristol, we pride ourselves on being an excellent employer, offering a supportive and compassionate work environment where every team member plays a crucial role in enhancing patient care. Our commitment to employee growth is evident through regular career conversations, comprehensive training, and pathways into leadership roles, all while enjoying benefits like enhanced maternity pay and flexible perks. Located in the vibrant city of Bristol, our hospital provides a unique opportunity to contribute to meaningful mental health treatment in a welcoming and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist
✨Tip Number 1
Get to know the Priory Hospital Bristol and its values. When you walk in for your interview, show that you understand their mission to provide compassionate care. This will help you connect with the team and demonstrate that you're a great fit.
✨Tip Number 2
Practice your greeting skills! As a Bank Receptionist, you'll be the first point of contact. Role-play with a friend or family member to ensure you can greet visitors warmly and handle calls efficiently. Confidence is key!
✨Tip Number 3
Be ready to discuss your customer service experience. Think of specific examples where you've gone above and beyond to help someone. This shows you have the empathy and resilience needed for the role.
✨Tip Number 4
Don’t forget to check out our website for any additional resources or tips on preparing for your interview. We’re here to support you every step of the way, so make sure you take advantage of what we offer!
We think you need these skills to ace Bank Receptionist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Bank Receptionist role. Highlight any customer-facing experience and relevant qualifications, like your NVQ Level 1 or GCSEs, to show us you’re a great fit!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you’re passionate about working at Priory Hospital Bristol and how your empathy and resilience will help you support our patients. Keep it friendly and professional!
Showcase Your Communication Skills:As a receptionist, communication is key! In your application, demonstrate your ability to handle calls and greet visitors with warmth and efficiency. We want to see how you can create a welcoming environment for everyone.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Priory
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Receptionist at Priory Hospital. Familiarise yourself with their mission and values, especially how they support patient wellbeing. This will help you demonstrate your genuine interest in the role.
✨Showcase Your Empathy
Since the role involves interacting with patients who may be facing challenging situations, it's crucial to highlight your empathy during the interview. Share specific examples from your past experiences where you've successfully supported others, showing that you can handle sensitive situations with care.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various scenarios, such as dealing with difficult visitors or managing multiple tasks at once. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance not only shows respect for the interviewers but also reflects your understanding of the professional environment you'll be working in.
