At a Glance
- Tasks: Help patients navigate healthcare by managing appointments and answering queries.
- Company: Priory Medical Group, dedicated to patient care and employee well-being.
- Benefits: Flexible hours, mental health support, and a supportive work environment.
- Other info: Part-time role with opportunities for personal growth and development.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 15000 - 20000 £ per year.
Priory Medical Group is seeking a Patient Care Navigator at Fulford Surgery in York. This vital role assists patients in accessing healthcare by managing appointments, handling queries, and performing administrative tasks.
The successful candidate will have excellent communication skills and will work approximately 14.75 hours per week, with a mix of Thursday and Friday hours.
PMG values employee well-being, offering resources for mental health support, and encourages applications from individuals with disabilities.
Patient Care Navigator — Front Desk & Care Access employer: Priory Medical Group
At Priory Medical Group, we pride ourselves on being an excellent employer by fostering a supportive work culture that prioritises employee well-being and growth. Our Fulford Surgery location in York offers a collaborative environment where Patient Care Navigators can thrive, with access to mental health resources and opportunities for professional development, making it a rewarding place to contribute to patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Navigator — Front Desk & Care Access
✨Tip Number 1
Make sure to research Priory Medical Group and understand their values. Knowing about their commitment to employee well-being and mental health support can help you tailor your conversation during the interview.
✨Tip Number 2
Practice your communication skills! As a Patient Care Navigator, you'll need to handle queries and manage appointments effectively. Role-play with a friend or family member to get comfortable with potential questions.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the role and the work culture at Fulford Surgery. They might share tips that could give you an edge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the team at Priory Medical Group.
We think you need these skills to ace Patient Care Navigator — Front Desk & Care Access
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about helping patients, make sure your application highlights your excellent communication skills. Use examples from your past experiences to show how you’ve effectively managed queries or assisted others.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Patient Care Navigator role. Mention specific tasks from the job description that you’re excited about and how your skills match them.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your sentences are easy to read. We want to see your personality shine through, but clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Priory Medical Group
✨Know the Role Inside Out
Before your interview, make sure you understand what a Patient Care Navigator does. Familiarise yourself with the responsibilities like managing appointments and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved a patient query or managed a difficult situation. Practising these scenarios can really help you shine during the interview.
✨Highlight Your Organisational Skills
As a Patient Care Navigator, you'll be juggling multiple tasks. Be ready to discuss how you stay organised and manage your time effectively. You could mention tools or methods you use to keep track of appointments and ensure everything runs smoothly.
✨Emphasise Your Commitment to Well-being
Priory Medical Group values employee well-being, so it’s a good idea to express your understanding of this. Share any experiences where you’ve supported mental health initiatives or how you prioritise well-being in your work environment. This shows you align with their values.
