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- Tasks: Assist patients in accessing healthcare services and manage appointments.
- Company: Leading healthcare provider in York with a supportive environment.
- Benefits: Promotes employee well-being and offers resources for personal growth.
- Why this job: Make a difference in patients' lives while developing your customer service skills.
- Qualifications: Excellent communication skills and a strong customer service orientation.
- Other info: No prior experience needed; perfect for those looking to start their career.
The predicted salary is between 36000 - 60000 £ per year.
A leading healthcare provider in York is seeking a Patient Care Navigator to assist patients in accessing healthcare services. You will play a vital role in managing patient appointments, answering queries, and ensuring smooth day-to-day operations.
Ideal candidates will possess excellent communication skills, be discreet, and have a strong customer service orientation. No specific prior experience is essential. This role offers a supportive environment with resources to promote employee well-being.
Patient Access Navigator — Front Desk & Care Coordination employer: Priory Medical Group
Contact Detail:
Priory Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Access Navigator — Front Desk & Care Coordination
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping patients, being able to convey information clearly and empathetically is key. Try role-playing common scenarios with a friend.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and tips for the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Patient Access Navigator — Front Desk & Care Coordination
Some tips for your application 🫡
Show Your Communication Skills: In your application, make sure to highlight your communication skills. We want to see how you can effectively convey information and assist patients, so use clear and concise language throughout your application.
Emphasise Customer Service Experience: Even if you don't have direct experience in healthcare, we value any customer service experience you might have. Share examples of how you've helped customers or resolved issues, as this shows us you're ready for the front desk role.
Be Discreet and Professional: Since you'll be dealing with sensitive patient information, it's important to demonstrate your ability to be discreet. Mention any experiences where confidentiality was key, as this will reassure us that you understand the importance of privacy in healthcare.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and you can easily keep track of your application status. Plus, it’s super straightforward!
How to prepare for a job interview at Priory Medical Group
✨Know the Role Inside Out
Before your interview, make sure you understand what a Patient Access Navigator does. Familiarise yourself with the responsibilities like managing appointments and answering patient queries. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in past roles or situations. Think about times when you resolved issues or helped someone understand complex information.
✨Emphasise Customer Service Experience
Even if you don't have direct experience in healthcare, highlight any customer service roles you've had. Discuss how you handled difficult situations or went above and beyond to assist customers, as this will resonate well with the hiring team.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they support employee well-being. This shows your genuine interest in the role and the company culture.
