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For Companies At a Glance
- Tasks: Be the friendly face of our medical practice, helping patients and managing appointments.
- Company: Join a supportive and forward-thinking medical group in North Tyneside.
- Benefits: Flexible hours, part-time or full-time options, and opportunities for overtime.
- Why this job: Make a real difference in patients' lives while developing valuable skills.
- Qualifications: GCSEs in English and Maths; customer service experience is a plus.
- Other info: Great team environment with potential for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Overview
You will be the first point of contact and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way, undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of clerical support to clinical staff and other members of the practice team, and also processing of prescriptions and medication related admin.
About us
We are a friendly, forward-thinking surgery with a growing patient list of 15,500 patients, operating from three sites; North Shields, Hadrian Park and Tynemouth.
You will need to be able to travel to all three of our branches to provide reception cover.
Over-time opportunities may be available.
Role details
Following a recent internal promotion, we now have a permanent opportunity for a Medical Receptionists to join our Reception / Admin Team at Priory Medical Group.
You will be contracted to work your hours between 7.45am and 6.45pm, Monday to Friday.
You will be required to work across all 3 sites.
Part Time / Full Time position available. 20 – 40 hours per week. We do ask for applicants who can be flexible with regards to working days / hours.
Note
NOTE: We reserve the right to close this advert early if we receive sufficient applications.
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Medical Receptionist employer: Priory Medical Group
Contact Detail:
Priory Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Get to know the practice! Research Priory Medical Group and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, giving you an edge over other candidates.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and multitasking. Role-play with a friend or family member to build confidence and refine your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Priory Medical Group.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific duties from the job description that you’ve excelled in before, especially those related to customer service and administration.
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon and make sure your points are easy to understand, as this reflects your communication skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Priory Medical Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Receptionist. Familiarise yourself with tasks like managing appointments, processing prescriptions, and providing clerical support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As the first point of contact for patients, your interpersonal skills are crucial. Prepare examples of how you've effectively communicated with customers or handled difficult situations in the past. This will demonstrate your ability to create a positive and friendly atmosphere, which is key in a medical setting.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. For instance, you might be asked how you'd handle a busy reception area or a patient with a complaint. Think through these scenarios beforehand and practice your responses to show that you can think on your feet and remain calm under pressure.
✨Highlight Your Organisational Skills
Being organised is essential for a Medical Receptionist. Be prepared to discuss how you manage your time and prioritise tasks. You could mention any tools or methods you use to stay organised, as this will reassure the interviewers that you can handle the varied duties of the role efficiently.
