The role of the Administrator in the Patient Records Team provides an efficient and comprehensive patient records support service to our clinicians and external customers. You will be required to:
- Maintain a high standard of administrative skills to meet the needs of the role.
- Ensure accurate, efficient problem-solving skills.
- Process investigations efficiently and effectively.
- Treat all aspects of your role with the highest level of confidentiality.
- Day-to-day administrative duties include but are not limited to scanning hospital letters into our inhouse system, processing deductions for patients who have left our practice, registering new patients, dealing with external and internal queries, filing, and retrieving patients' medical notes, opening, distributing, and franking of mail.
At Priory Medical Group we pride ourselves in providing outstanding care to both our patients and our staff, through benefits, health and wellbeing initiatives and always ensure our team members assist in the implementation of any new processes / procedures that has an impact on the work they do.
Here at PMG, we value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources accessible through the NHS.
We are looking for 1 office-based position working 30 hours per week - 6 hours per day over 5 days Monday to Friday.
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Administrator - Patient Records Team employer: Priory Medical Group
At Priory Medical Group, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment that prioritises staff well-being and professional development. Our innovative practice encourages a multi-disciplinary approach to patient care, providing ample opportunities for growth through mentorship, flexible working hours, and a strong community impact in North Shields. Join us to be part of a friendly team dedicated to delivering high-quality healthcare while enjoying a balanced work-life experience.