Medical Secretary

We offer mental health support for both adults and young people, including access to specialist therapy and psychiatry. We also provide private autism assessments for adults, helping people better understand themselves and access the right support. Our brand new hospital conversion allows for access to high quality, modern facilities within a peaceful and comfortable atmosphere, close to relaxing woodland, to help facilitate recovery and hope. In addition to acres of rolling countryside on all sides of the hospital, each ward has access to south-facing garden areas, meaning you can relax and spend time outdoors.

Main duties of the job:

• You will be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients.
• Your role doesn’t involve providing direct care, but your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone.
• Provide efficient and effective administrative support to the hospital and particularly the medical team, including typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors, and other administrative tasks as appropriate.
• Liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
• Provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
• Provide exceptional customer service to our patients, ensuring a positive customer experience.
• Accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital.

About us:

Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and children’s mental health and provide residential and supported living care for autistic adults, people with a learning disability, Prader-Willi Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

Job responsibilities:

Priory Hospital Barnt Green is looking to recruit a Medical Secretary to join the team. This is a full-time role of 37.5 hours a week.

Person Specification Requirements:

• Excellent computer skills, including proficiency in Microsoft Office, and able to audio-type efficiently.
• Understanding of medical terminology and a passion for delivering a high-quality service to the hospital.
• Strong organisational skills, able to prioritise workload effectively while maintaining attention to detail.
• Ability to work well as part of a team, contributing to shared goals.
• Understanding of the importance of confidentiality and integrity in a healthcare setting.
• Experience working within administrative, customer service, clinical, or similar environments.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.