Job summary
Youll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesnt involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
Main duties of the job
- Provide administrative support for clinical governance, compliance, complaints and the Hospital Director.
- Support investigations into incidents and complaints, ensuring reports are accurate and submitted within required timescales.
- Monitor patient experience, identify trends and support improvements to service quality and patient safety.
- Maintain accurate records and track CQC notifications, serious incident reviews and quality performance indicators.
- Prepare quality reports, support clinical audits and policy development, and organise site Clinical Governance meetings.
About us
Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people.
We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.
For agency enquiries and applications, please view our legal statement here.
All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.
Job description
Job responsibilities
Priory Hopsital Middleton St George
£15,778 per annum
Part Time 22.5 hours per week
Priory Hospital Middleton St George is looking to recruit a part time Quality and Compliance Administrator. This is a part time role of 22.5 hours per week.
Set in spacious and relaxing grounds, Priory Hospital Middleton St George, located in Darlington, County Durham, is a specialist inpatient service for adults with mental health issues, complex needs and behaviours that challenge. We are dedicated to supporting people to transfer effortlessly between the most appropriate care, meeting individual needs, enabling recovery and re-engagement within the community, and maximising life opportunities.
We accept referrals from a wide variety of public sector organisations throughout the UK, including special hospitals, psychiatric hospitals, prisons, courts, low secure units (LSUs), medium secure units (MSUs), forensic lead commissioners, social services, NHS Mental Health Trusts, GPs, the police and others.
Person Specification
Qualification
Essential
- Previous experience in administration, with strong organisational and time-management skills.
- Excellent communication and customer service skills.
- Ability to manage competing priorities and work effectively to tight deadlines.
- Strong attention to detail and ability to maintain accurate, confidential records.
- Experience supporting audits, monitoring information and preparing reports.
Desirable
- Previous experience in a similar role within a healthcare setting.
- Experience with clinical governance, quality assurance or compliance processes.
- Experience supporting investigations, complaints or incident reviews.
- Experience analysing data, identifying trends and supporting service improvements.
- Experience managing diaries, coordinating meetings and liaising with senior managers.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Priory Healthcare
Address
Darlington
Darlington
County Durham
Dl2 1TS
United Kingdom
Employer's website
https://jobs.priorygroup.com/why-join-us/ (Opens in a new tab)
Quality and Compliance Administrator in Darlington employer: Priory Healthcare
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