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- Tasks: Support the smooth running of the hospital and enhance patient wellbeing.
- Company: Priory Hospital Norwich, a leading mental health inpatient facility.
- Benefits: Competitive salary, free parking, subsidised meals, and flexible benefits.
- Why this job: Join a compassionate team and make a real difference in patients' lives.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
- Other info: Opportunities for career development and professional qualifications sponsorship.
The predicted salary is between 24695 - 27500 £ per year.
Priory Hospital Norwich is looking to recruit a Ward Clerk to join the team. This is a full time 37.5 hours role. Set in the Norfolk countryside a mile outside the town of Attleborough, Priory Hospital Norwich is a 24/7 mental health inpatient provision, which provides care for males and females, split across wards which care for differing levels of acuity. We accept referrals from across the UK, and support the NHS with patient flow, by providing a pathway of care, suited to individual needs, including medium to high risk patients. Priory’s acute and PICU services aim to allow more people to be treated closer to home and we support the NHS to repatriate out-of-area patients back to local areas. Norwich also provides a 24/7 rapid response drug and alcohol service including detox.
What you'll be doing
- Prepare admission packs
- Record patient admissions and discharges on the relevant IT systems
- Arrange sick certificates for patients on admission and throughout their stay as required
- Obtain patient records from other hospitals as required
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The ideal candidate will demonstrate an excellent standard of written and spoken English and be competent in using Microsoft IT applications. They should have a strong customer-focused attitude, be well organised, able to prioritise effectively, and show flexibility and adaptability in their work. A strong team‑working ethic and the ability to maintain professional boundaries are also essential. Previous experience in an administrative role—ideally within a similar setting, though not essential—is desirable, along with experience of liaising with other organisations.
What we will give you in return
- Free on-site parking
- Subsidised meal
- Birthday Holiday – your birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
Ward Clerk employer: PRIORY GROUP
Contact Detail:
PRIORY GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Priory Hospital Norwich on LinkedIn. A friendly chat can give us insider info about the role and help you stand out when applying.
✨Tip Number 2
Prepare for the interview by practising common questions related to the Ward Clerk role. Think about how your skills in organisation and customer service can shine through. We want to see your personality and passion!
✨Tip Number 3
Showcase your tech skills! Familiarise yourself with Microsoft IT applications, as they’re key for this role. Maybe even brush up on any specific software mentioned in the job description to impress us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Ward Clerk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Ward Clerk role. We want to see how you can contribute to our team, so don’t be shy about showcasing your relevant experience!
Showcase Your Communication Skills: Since excellent written and spoken English is key for this role, ensure your application is clear and well-structured. We love a good story, so feel free to share examples of how you've effectively communicated in previous roles.
Highlight Your Organisational Skills: As a Ward Clerk, being organised is crucial. Use your application to demonstrate how you’ve successfully managed tasks or projects in the past. We’re looking for evidence of your ability to prioritise and keep things running smoothly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to us directly, and you’ll find all the details you need to complete your application there. Let’s get started on this journey together!
How to prepare for a job interview at PRIORY GROUP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward Clerk. Familiarise yourself with tasks like preparing admission packs and recording patient admissions. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since the role involves supporting patients indirectly, it's crucial to convey your natural empathy during the interview. Share examples from your past experiences where you've helped others or maintained a positive environment, as this aligns perfectly with the compassionate ethos of Priory Hospital.
✨Highlight Your Organisational Skills
Being well-organised is key for a Ward Clerk. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to mention any tools or methods you use to stay organised, as this will reassure the interviewers of your ability to handle the dynamic nature of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they support staff wellbeing. This shows that you're not just interested in the job but also in being part of a supportive work environment.
