At a Glance
- Tasks: Provide essential admin support to a compassionate healthcare team and ensure smooth hospital operations.
- Company: Join Priory Lichfield Road, a modern rehabilitation service dedicated to mental health care.
- Benefits: Enjoy competitive pay, flexible hours, training opportunities, and extra holiday for your birthday.
- Other info: Opportunities for leadership roles and professional development await you!
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: GCSEs in Maths and English, strong admin skills, and resilience in a dynamic environment.
The predicted salary is between 13150 - 13150 £ per year.
Priory Lichfield Road is looking to recruit a Medical Secretary to join the team. This is a part‑time role of 22.5 hours a week. Based in Walsall, West Midlands, Priory Lichfield Road is a rehabilitation service offering both level 1 and 2 care, all set within a modern, purpose‑built centre. It is specifically designed to support both males and females who have severe, complex and enduring mental health needs, which might include treatment‑resistant conditions.
What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable and welcoming environment for everyone. Whether you're assisting with day‑to‑day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate.
- Liaise with other Priory Healthcare sites and departments, insurers, GPs and commissioners regarding specific patient details and invoicing.
- Provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
- Provide exceptional customer service to our patients, ensuring a positive customer experience.
- Accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital.
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The ideal candidate will have a good standard of general education, including GCSEs or equivalent qualifications in Maths and English. They will be competent in the use of payroll software and Microsoft Office and possess excellent administrative and record‑keeping skills. Strong organisational and time‑management abilities are essential, with the capability to prioritise tasks, multitask effectively, and work to deadlines in a fast‑paced environment. The successful candidate will have a strong numerical aptitude, excellent attention to detail, and the ability to respond effectively to time‑critical situations while working with minimal supervision. Previous experience in a standalone role is required, and experience in roster management would be advantageous, although not essential. Candidates should also be able to demonstrate experience of managing their own workload and adapting to changing priorities within a dynamic working environment.
What we will give you in return
- Free on‑site parking
- Birthday Holiday – your birthday as an extra day annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Medical secretary in Walsall employer: PRIORY GROUP
At Priory Lichfield Road, we pride ourselves on being an excellent employer, offering a supportive and compassionate work environment for our Medical Secretary team. Located in Walsall, West Midlands, our modern rehabilitation centre not only provides competitive compensation and flexible benefits but also prioritises employee growth through regular career conversations and pathways into leadership roles. Join us to make a meaningful impact while enjoying perks like enhanced maternity pay, free on-site parking, and access to professional development opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Medical secretary in Walsall
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Priory or similar organisations. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to medical secretarial duties. Think about how your skills in organisation and customer service can shine through during the conversation.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your experience with Microsoft Office and any payroll software. Highlighting your proficiency can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Priory.
We think you need these skills to ace Medical secretary in Walsall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Secretary role. Highlight your administrative skills, experience with Microsoft Office, and any relevant qualifications. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting mental health services and how your previous experience makes you a great fit for this role. Let us know what excites you about working with us at Priory.
Showcase Your Organisational Skills:In your application, emphasise your organisational and time-management abilities. We’re looking for someone who can juggle multiple tasks effectively, so share examples of how you've managed your workload in fast-paced environments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at PRIORY GROUP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with tasks like diary management, minute taking, and liaising with healthcare professionals. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you handle time-sensitive situations and maintain attention to detail under pressure.
✨Demonstrate Empathy and Resilience
Given the nature of the work environment, it's crucial to convey your empathy and resilience during the interview. Share stories that highlight your ability to support others and adapt to changing circumstances, as these qualities are essential for creating a positive experience for patients and staff alike.
✨Prepare Questions for Your Interviewers
Having thoughtful questions prepared shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Ask about team dynamics, training opportunities, or how they support their staff in managing workload and stress. This not only reflects your interest but also gives you valuable insights.
