At a Glance
- Tasks: Support patient safety and improve quality in a compassionate healthcare environment.
- Company: Priory Hospital Cheadle Royal, a leader in mental health services.
- Benefits: Competitive salary, flexible benefits, career development, and extra holiday for your birthday.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: Experience in administration, strong communication skills, and resilience.
- Other info: Join a supportive team with excellent career progression opportunities.
The predicted salary is between 49680 - 49680 £ per year.
Priory Hospital Cheadle Royal is looking to recruit a site quality improvement lead to join the team. This is a full time role of 37.5 hours. Set within picturesque landscaped gardens in Stockport, Priory Hospital Cheadle Royal offers a range of comprehensive inpatient mental health services for young people and adults.
What you'll be doing
- You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone.
- Support a patient safety culture and promote learning from incidents and complaints.
- Support with investigations and reviews, including serious incidents, thematic reviews, whistleblowing and complaints, ensuring reports are submitted within the given timescales and in accordance with policies.
- Monitor Patient experience across the site, review themes, and support the changes to practice and policy in response to this.
- Work with Senior Management Team to review service improvement plans, and quality performance indicators and assist in having an agreed set of objectives with SMART measures.
What you'll bring to the role
- Experience in administration is required, along with excellent communication skills and strong organisation and time management abilities.
- The role involves working comfortably within tight deadlines while maintaining first-class customer service standards, as well as having experience with audit processes.
- Experience in a similar role within healthcare is desirable, including effectively managing diaries and working within demanding schedules.
What we will give you in return
- Free on-site parking.
- Birthday Holiday - your birthday as an extra days annual leave.
- Enhanced maternity pay.
- Contributory pension scheme.
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme).
- Access to development opportunities.
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel.
- Leadership & management development.
- Long service award.
- Refer a friend bonuses.
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
Site Quality Improvement Lead employer: PRIORY GROUP
Contact Detail:
PRIORY GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Quality Improvement Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Priory Hospital Cheadle Royal on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest in the position.
✨Tip Number 2
Prepare for the interview by researching common questions for quality improvement roles. We should also think about how our past experiences align with the responsibilities listed in the job description. Practising our answers will help us feel more confident!
✨Tip Number 3
Showcase our soft skills during the interview! Since empathy and resilience are key for this role, we should share specific examples of how we've demonstrated these traits in previous jobs or situations. It’ll make us stand out!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email expressing our appreciation for the opportunity can leave a lasting impression. Plus, it shows that we’re genuinely interested in joining the team at Priory.
We think you need these skills to ace Site Quality Improvement Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Site Quality Improvement Lead role. Highlight your relevant experience in administration and any healthcare roles you've had, as this will show us you're a great fit for the team.
Showcase Your Skills: We want to see your excellent communication and organisational skills shine through. Use specific examples from your past experiences to demonstrate how you've managed tight deadlines and provided top-notch customer service.
Be Authentic: Let your personality come through in your application! We value empathy and resilience, so share stories that reflect these qualities. This helps us get to know you better and understand how you'd fit into our compassionate team.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you're considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at PRIORY GROUP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Site Quality Improvement Lead. Familiarise yourself with the job description and think about how your skills and experiences align with the key tasks, such as supporting patient safety culture and managing audits.
✨Showcase Your Communication Skills
As this role requires excellent communication abilities, prepare examples that demonstrate how you've effectively communicated in previous roles. Think about times when you’ve had to convey complex information clearly or resolve conflicts, as these will highlight your suitability for the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and resilience. Prepare for scenario-based questions where you might need to discuss how you would handle incidents or complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, the hospital's approach to quality improvement, or opportunities for professional development. It shows your genuine interest in the role and helps you gauge if it’s the right fit for you.