Senior Support Worker in Royal Tunbridge Wells

Salary: £13.70 P/H

Permanent: Full Time (37.5 Hours)

Shifts: 07:30am - 20:00pm and 19:30pm - 08:00am (Days, Nights & weekends across 7 days)

Full Driving licence required for this role.

The Vines is located in the beautiful town of Crowborough, East Sussex. It offers residential support for 12 males and females with an acquired brain injury (ABI), traumatic brain injury (TBI) and progressive neurological conditions (PNCs), including Parkinson’s disease, stroke and Korsakoff’s syndrome. We are on a private road, in a semi-rural location.

What you’ll be doing:

You will be part of a compassionate and dedicated team committed to promoting the wellbeing, dignity and independence of our residents. We take a personalised approach to care, using proven therapies and person-centred support to help individuals move forward with confidence and build a healthier, more fulfilling future.

As a Senior Support Worker, you will play a key role in the day-to-day running of the service, leading and supporting a team of Support Workers while delivering high-quality care to residents. You will work closely with the Deputy Manager and Home Manager to ensure safe, effective and consistent care delivery.

Your positive attitude, leadership skills and passion for high-quality care will be essential, alongside a friendly, patient and supportive approach.

Key Responsibilities:

• Lead and supervise the staff team on a day-to-day basis, including setting up shifts, allocating duties and providing clear guidance.
• Carry out regular one-to-one meetings with support staff, supporting performance, wellbeing and professional development.
• Act as a point of contact in the absence of site leadership and support the smooth running of the service.
• Assist qualified staff with the assessment, implementation and review of individual resident care plans, ensuring they are regularly updated and risk assessments are completed.
• Administer and manage medication safely, including medication rounds and accurate record-keeping.
• Order, book in and manage stock and medication supplies.
• Carry out regular audits and ensure compliance with policies, procedures and regulatory standards.
• Support residents with personal care tasks, including washing, dressing, eating and maintaining personal hygiene.
• Assist with safe moving, handling, transferring and repositioning of residents.
• Support residents to attend medical appointments and liaise with healthcare professionals.
• Observe, monitor and accurately record residents’ physical and emotional wellbeing, reporting any concerns promptly to senior staff.
• Encourage and promote independence, social engagement and participation in recreational activities.
• Support the development of family connections and liaise with external professionals such as Speech & Language Therapists and Learning Disability teams.
• Assist with the management of petty cash and resident finances where required.
• Carry out light housekeeping duties to maintain a safe, clean and comfortable environment.
• Support with Day to Day activities and rehabilitation goals to promote independence to aid a supportive rehabilitation pathway.

What you’ll bring to the role:

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The ideal candidate:

• Previous experience in a similar care setting, with responsibility for supervising or leading others.
• Minimum qualification of NVQ Level 3 (or equivalent) in Health and Social Care.
• Strong leadership, communication and organisational skills.
• A genuine commitment to person-centred care and supporting residents to reach their full potential.
• To be considered for this role, we require you to have the right to work in the UK.

What we will give you in return:

• Free on-site parking.
• 28 days annual leave.
• Contributory pension scheme.
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare.
• Access to development opportunities.
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel.
• Leadership & management development.
• Long service award.
• Refer a friend bonuses.

Company Description:

Priory Adult Care is the UK’s leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate. With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.

At Priory, you’ll have the opportunity to be part of something special—a close-knit, supportive and diverse team who help to make a real difference to people’s lives. We offer full training and numerous pathways into senior and leadership positions to help you shape your career with us. Our roles can be full or part time with a variety of shift patterns available, including weekdays and weekends.

Disclosures:

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory. We are an equal opportunities employer.