Medical Secretary

Medical Secretary

Glasgow Full-Time 22800 - 30000 £ / year (est.) No home office possible
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PRIORY GROUP

At a Glance

  • Tasks: Support the hospital's operations with administrative tasks and ensure a welcoming environment for patients.
  • Company: Join Priory Hospital Glasgow, a leading centre for mental health treatment and support.
  • Benefits: Enjoy flexible benefits, free parking, enhanced maternity pay, and access to professional development opportunities.
  • Why this job: Make a real difference in patients' lives while working in a compassionate and supportive team.
  • Qualifications: Proficiency in Microsoft Office, strong organisational skills, and a passion for high-quality service are essential.
  • Other info: Full training provided with pathways into leadership roles; birthday holiday as an extra day off!

The predicted salary is between 22800 - 30000 £ per year.

Medical Secretary

Application Deadline: 9 August 2025

Department: Site Support Roles

Employment Type: Permanent – Full Time

Location: Priory Hospital Glasgow

Compensation: £26,833 / year

Description

Priory Hospital Glasgowis looking to recruit a Medical Secretary to join the team.This is a full time 37.5 hours role.

Priory Hospital Glasgow is one of the UK’s leading inpatient treatment centres, providing specialist support for mental health conditions and addictions.

We provide evidence-based treatment for a range of mental health problems, including treatment for depression, as well as alcohol rehab and drug rehab. We can also offer private autism assessments for adults.
Our patient-centred treatment programmes are based on the very latest thinking in mental health, and are delivered by expert psychologists, psychiatrists, and other highly qualified mental health professionals. Our multidisciplinary team is committed to delivering the finest mental health care available. We strive to improve the lives of every individual who seeks support with us.

What you\’ll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you\’re assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
  • Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
  • To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
  • Provide exceptional customer service to our patients, ensuring a positive customer experience.
  • You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.
You can find additional information in the attached job description.

What you\’ll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The ideal candidate will possess excellent computer skills, including proficiency in Microsoft Office and the ability to audio-type. A solid understanding of medical terminology is essential, along with a passion for delivering high-quality service to the hospital. Strong organisational skills and the ability to prioritise workload are key, as is a keen eye for detail. The role requires a team-oriented individual who demonstrates high levels of confidentiality and integrity. With experience in administrative, customer service, clinical, or other relevant settings, the candidate will be comfortable working within a team to ensure the smooth operation of the department. While most tasks will follow established procedures, the role also calls for adaptability and initiative, particularly when supporting patients and their families. Ultimately, the focus is on making a real and lasting difference for everyone supported.

For more information about the role, you can emailJohnWatkinsGlasgow@priorygroup.com

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
  • Free on-site parking
  • Supplemented meals
  • 25 days annual leave plus bank holidays
  • Birthday Holiday – your birthday as an extra days annual leave
  • Enhanced maternity pay
  • Contributory pension scheme
  • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
  • Access to development opportunities
  • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
  • Leadership & management development
  • Long service award
  • Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.

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Medical Secretary employer: PRIORY GROUP

At Priory Hospital Glasgow, we pride ourselves on being an exceptional employer, offering a supportive and compassionate work environment where every team member plays a crucial role in enhancing patient care. With a commitment to employee growth through regular career conversations, comprehensive training, and pathways into leadership, we ensure that our staff thrive both personally and professionally. Located in a leading inpatient treatment centre, we provide unique benefits such as free on-site parking, enhanced maternity pay, and access to development opportunities, making us an attractive choice for those seeking meaningful and rewarding employment in the healthcare sector.
PRIORY GROUP

Contact Detail:

PRIORY GROUP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Medical Secretary

✨Tip Number 1

Familiarise yourself with medical terminology and the specific practices of Priory Hospital Glasgow. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the organisation.

✨Tip Number 2

Network with current or former employees of Priory Hospital Glasgow on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for a Medical Secretary, which can give you an edge during the selection process.

✨Tip Number 3

Prepare to discuss your organisational skills and how you've managed multiple tasks in previous roles. Be ready to share specific examples that highlight your ability to prioritise and maintain attention to detail, as these are crucial for the position.

✨Tip Number 4

Showcase your customer service experience during the interview. Since the role involves interacting with patients and visitors, emphasising your ability to create a welcoming environment will resonate well with the hiring team.

We think you need these skills to ace Medical Secretary

Proficiency in Microsoft Office
Audio Typing Skills
Understanding of Medical Terminology
Strong Organisational Skills
Ability to Prioritise Workload
Attention to Detail
Exceptional Customer Service Skills
Confidentiality and Integrity
Teamwork and Collaboration
Resilience and Adaptability
Effective Communication Skills
Minute Taking
Diary and Appointment Management
Experience in Administrative Roles

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Medical Secretary position. Tailor your application to highlight how your skills and experiences align with what Priory Hospital Glasgow is looking for.

Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office, audio-typing, and understanding of medical terminology in your CV and cover letter. Provide specific examples of how you've used these skills in previous roles.

Showcase Your Experience: Include any relevant administrative or customer service experience in your application. Mention situations where you demonstrated strong organisational skills, attention to detail, and the ability to work as part of a team.

Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the organisation. Discuss why you want to work at Priory Hospital Glasgow and how you can contribute to their mission of providing high-quality mental health care.

How to prepare for a job interview at PRIORY GROUP

✨Know Your Medical Terminology

Familiarise yourself with common medical terms and abbreviations relevant to the role. This will not only help you understand the discussions during the interview but also demonstrate your preparedness and suitability for the position.

✨Showcase Your Organisational Skills

Be ready to discuss specific examples of how you've managed multiple tasks or prioritised workloads in previous roles. Highlighting your organisational skills will reassure the interviewers that you can handle the demands of a busy medical environment.

✨Emphasise Customer Service Experience

Since the role involves providing exceptional customer service, prepare to share instances where you've gone above and beyond for clients or patients. This will illustrate your commitment to creating a positive experience for those you support.

✨Demonstrate Resilience and Adaptability

The job can be challenging, so be prepared to discuss how you've handled difficult situations in the past. Showing that you can remain calm under pressure and adapt to changing circumstances will be key to impressing the interviewers.

Medical Secretary
PRIORY GROUP
Location: Glasgow
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