At a Glance
- Tasks: Support the smooth running of a leading mental health hospital through administrative excellence.
- Company: Priory Hospital North London, a top provider of mental health care.
- Benefits: Competitive salary, birthday leave, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: Experience in administration, strong organisational skills, and excellent communication abilities.
- Other info: Join a compassionate team in a beautiful setting with great career progression.
The predicted salary is between 25783 - 25783 £ per year.
Priory Hospital North London is looking to recruit a Therapy Service Administrator to join the team. This is a full time 37.5 hours role. Located in London, in a peaceful and secluded part of Southgate, Priory Hospital North London is set within a striking Grade I listed building, overlooking beautiful parklands. It's one of the UK’s leading centres for the treatment of a range of mental health difficulties.
What you'll be doing:
- Coordinate appointment scheduling and manage patient referrals to ensure smooth service delivery.
- Maintain accurate and up-to-date patient records and therapy documentation in compliance with data protection policies.
- Provide administrative support to therapists and management, including preparing reports and handling correspondence.
- Act as the first point of contact for patients and external stakeholders, delivering excellent customer service.
- Assist with the organization of team meetings, training sessions, and service audits.
What you'll bring to the role:
- Previous experience in an administrative or clerical role, preferably within a healthcare or therapy service environment.
- Strong organizational skills, attention to detail, and the ability to manage competing priorities.
- Excellent communication and interpersonal skills to liaise effectively with patients, clinical staff, and external partners.
- Proficiency in using healthcare management systems and standard office software.
- A flexible, proactive approach and a commitment to maintaining confidentiality and data protection standards.
What we will give you in return:
- Free on-site parking.
- Birthday Holiday - your birthday as an extra days annual leave.
- Enhanced maternity pay.
- Contributory pension scheme.
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme).
- Access to development opportunities.
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel.
- Leadership & management development.
- Long service award.
- Refer a friend bonuses.
Therapy Services Administrator in London employer: PRIORY GROUP
Contact Detail:
PRIORY GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Therapy Services Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the therapy and healthcare sectors. Attend events, join online forums, or even connect on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Priory Hospital North London. Understand their values and how they support mental health. Tailor your answers to show how you can contribute to their mission and make a difference.
✨Tip Number 3
Practice your communication skills! As a Therapy Services Administrator, you'll be the first point of contact for patients. Role-play with a friend to get comfortable with common questions and scenarios you might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Priory.
We think you need these skills to ace Therapy Services Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Therapy Services Administrator role. Highlight relevant experience in administrative or clerical roles, especially within healthcare. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences have prepared you for it. We love seeing genuine enthusiasm for the position.
Showcase Your Skills: Don’t forget to showcase your organisational skills and attention to detail in your application. Mention any experience with healthcare management systems or office software, as these are key for us in this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PRIORY GROUP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Therapy Services Administrator. Familiarise yourself with appointment scheduling, patient record management, and the importance of data protection policies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed competing priorities or maintained accurate records. Be ready to discuss how you keep things organised and ensure smooth operations, as this is crucial for supporting the team effectively.
✨Emphasise Your Communication Skills
As the first point of contact for patients and external stakeholders, excellent communication is key. Think of specific instances where you've provided outstanding customer service or liaised effectively with different parties. Highlighting these experiences will show that you can create a welcoming environment for everyone.
✨Demonstrate Your Empathy and Resilience
Working in a healthcare environment can be challenging, so it's important to convey your natural empathy and resilience during the interview. Share stories that illustrate how you've supported others through tough situations, and explain how you handle stress while maintaining a positive attitude.