At a Glance
- Tasks: Support a compassionate team in ensuring smooth operations and a welcoming environment for residents.
- Company: Priory Caerlan, a supportive residential home for individuals with autism.
- Benefits: Competitive pay, flexible hours, training opportunities, and 28 days annual leave.
- Other info: Join a dynamic team with pathways to leadership and professional development.
- Why this job: Make a real difference in the lives of residents while developing your career.
- Qualifications: GCSE level education, strong organisational skills, and previous admin or customer service experience.
The predicted salary is between 26776 - 26776 £ per year.
Priory Caerlan is looking to recruit an Administrator to join the team. This is a part time role of 20 hours. Caerlan is located in Llantrisant, Rhondda Cynnon Taff, South Wales. Our home offers residential support for eight males and females who are autistic. The house is surrounded by countryside, a short distance from the town centre.
What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the service and to support the wellbeing of our residents. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Provides efficient and effective administrative and secretarial support to the home, including document and report production, telephone enquiries, diary management, payroll input, dealing with service user’s monies, petty cash, recruitment processes, meeting and greeting visitors and other administrative tasks as appropriate.
- Handles external and internal enquiries, recognising the level of importance of particular enquiries or issues and applying the appropriate prioritisation.
- Passes issues and enquiries on for appropriate action to ensure the highest level of service.
- Ensures that all information and documentation is correctly processed in line with policies and procedures in order that regulatory, statutory, compliance and financial requirements are met.
- Maintains the audit trail ensuring up to date and accurate information can be provided or accessed as required.
- Updates staff and resident records and central and local database systems, ensuring accuracy of all data input.
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The ideal candidate will be educated to GCSE level or equivalent, with strong English, numeracy, and excellent keyboard and PC skills, including basic proficiency in Word and Excel. They will have exceptional organisational, reception, and clerical abilities, with the confidence to prioritise their own work while referring complex issues to a manager. A flexible approach to problem solving is important, and previous experience in an administrative, customer service, clinical, educational, or similar setting is required.
What we will give you in return
- 28 days annual leave
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Administrator in Llantrisant employer: PRIORY GROUP
At Priory Caerlan, we pride ourselves on being an excellent employer, offering a supportive and compassionate work environment where your contributions as an Administrator are valued. Located in the serene countryside of Llantrisant, South Wales, we provide numerous employee growth opportunities, including access to professional development and leadership training, alongside a competitive benefits package that includes flexible working hours, generous annual leave, and a contributory pension scheme. Join us to make a meaningful impact in the lives of our residents while enjoying a fulfilling career in a nurturing setting.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Llantrisant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the field. A personal recommendation can go a long way in landing that Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what Priory Caerlan is all about and how your skills can contribute to their mission of supporting residents.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator in Llantrisant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator role. Highlight your relevant experience and skills that match what we're looking for, like your organisational abilities and proficiency in Word and Excel.
Show Your Empathy:Since our work involves supporting residents, it’s important to convey your natural empathy in your application. Share examples of how you've helped others in previous roles or situations to demonstrate this quality.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at PRIORY GROUP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the specific tasks mentioned in the job description, like document production and diary management, so you can confidently discuss how your skills align with what they need.
✨Showcase Your Organisational Skills
Since this role requires exceptional organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or prioritised effectively. This will demonstrate your capability to handle the dynamic nature of the job.
✨Emphasise Your Empathy and Resilience
The job involves supporting a diverse group of residents, so be ready to talk about how your natural empathy has helped you in previous roles. Share stories that highlight your resilience in challenging situations, as this is key to thriving in such an environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
