At a Glance
- Tasks: Lead facilities and enhance patient experience in a supportive healthcare environment.
- Company: Priory Hospital Arnold, dedicated to mental health care.
- Benefits: Competitive salary of £42,225, full-time hours, and professional development opportunities.
- Other info: Join a compassionate team focused on improving mental health care.
- Why this job: Make a real difference in patients' lives by ensuring a safe and welcoming environment.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 42225 - 42225 £ per year.
Application Deadline: 17 July 2026
Department: Senior Management and Leadership
Employment Type: Fixed Term - Full Time
Location: Priory Hospital Arnold
Compensation: £42,225 / year
Priory Hospital Arnold has an opportunity for a Head of Facilities and Patient Experience to join our team. Based in the village of Calverton, in Nottingham and set in extensive grounds, Priory Hospital Arnold is an inpatient acute and psychiatric intensive care unit (PICU) for males and females struggling with a wide range of mental health conditions.
What you’ll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you’re assisting with day‑to‑day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- To manage and develop Support Services, ensuring that the highest quality services are provided within budget.
- Manages the maintenance of all the hospital’s assets, including the building, within the Capital Expenditure Budget.
- Alongside Hospital Director and Regional Finance Manager, identifies budgetary needs (both operational and capital) and puts together proposals to be sent to MD.
- Ensures that functional spends are correctly managed within agreed budgets, as well as identifying and flagging any potential overspends on a weekly basis.
What you’ll bring to the role
Essential for the role
- Experience leading and managing multi‑disciplinary support services (e.g. housekeeping, maintenance, catering, reception and administration).
- Proven line management and senior leadership experience, including recruitment, coaching, performance management and staff development.
- Budget management experience, including monitoring operational expenditure and identifying potential overspends.
- Experience managing estates, facilities maintenance, contractors and capital projects.
- Strong knowledge of health and safety, compliance and regulatory requirements within a facilities environment.
Beneficial experience
- Previous experience in a similar facilities management role within the healthcare or hospitality sector.
Head of Facilities and Patient Experience employer: PRIORY GROUP
At Priory Group in Folkestone, we pride ourselves on being an excellent employer that values compassion and dedication. Our supportive work culture fosters personal and professional growth, offering extensive training opportunities to empower our Waking Night Support Workers in delivering high-quality care. Join us in making a meaningful impact in the lives of our residents while enjoying a flexible work environment that prioritises your well-being.
