At a Glance
- Tasks: Support a compassionate team in ensuring smooth hospital operations and patient well-being.
- Company: Priory Hospital Chelmsford, a leading treatment centre known for excellence.
- Benefits: Competitive salary, free parking, birthday leave, and professional development opportunities.
- Other info: Dynamic role with opportunities for leadership and professional growth.
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: Experience in administration, strong organisational skills, and excellent customer service abilities.
The predicted salary is between 25185 - 28000 £ per year.
Priory Hospital Chelmsford is looking to recruit a Senior Therapy Services Administrator to join the team. This is a full time 37.5 hours role. Chelmsford is one of the UK’s leading treatment centres and is rated by former patients for its excellence, dedication and commitment, as well as producing outstanding treatment outcomes.
What you’ll be doing
- You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the well‑being of our patients.
- Your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone.
- Assisting with day‑to‑day operations, keeping things organised, or ensuring our spaces are well looked after.
- Answering phone calls and dealing with any queries that may arise whilst also signposting the caller in the right direction to respective departments.
- Redirecting and handling mail.
- Ensuring the Reception area is maintained to a clean, tidy and professional standard.
What you’ll bring to the role
- Resilience is key as our work is rewarding but can be challenging.
- Natural empathy to support others through both the highs and lows.
- Previous experience in a similar administrative role, with strong knowledge of administration tasks and the ability to manage a fast‑paced workload effectively.
- Excellent Microsoft Office skills, strong time management and organisational abilities, and be comfortable working under pressure.
- Excellent customer service skills, with experience handling phone calls professionally, managing customer queries, and confidently signposting or redirecting enquiries where appropriate.
What we will give you in return
- Support with regular career conversations.
- Full training and numerous pathways into leadership and qualified clinical positions.
- Free on-site parking.
- Birthday Holiday - your birthday as an extra days annual leave.
- Enhanced maternity pay.
- Contributory pension scheme.
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme).
- Access to development opportunities.
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel.
- Leadership & management development.
- Long service award.
- Refer a friend bonuses.
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
Senior Therapy Services Administrator in Chelmsford employer: PRIORY GROUP
At Priory Hospital Chelmsford, we pride ourselves on being a leading treatment centre that values excellence and dedication in patient care. Our supportive work culture fosters personal and professional growth, offering numerous development opportunities and pathways into leadership roles. With benefits like enhanced maternity pay, flexible working options, and a commitment to employee well-being, we ensure that our team members thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Therapy Services Administrator in Chelmsford
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at PRIORY GROUP. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like PRIORY GROUP.
We think you need these skills to ace Senior Therapy Services Administrator in Chelmsford
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for PRIORY GROUP:Take some time to research PRIORY GROUP and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at PRIORY GROUP
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for PRIORY GROUP's values and approach.
