At a Glance
- Tasks: Welcome visitors and manage calls while supporting a compassionate team.
- Company: Priory Hospital Bristol, dedicated to mental health treatment.
- Benefits: Competitive pay, free parking, birthday leave, and professional development opportunities.
- Other info: Dynamic role with support for career growth and leadership pathways.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Customer service experience and NVQ Level 1 or equivalent qualifications.
The predicted salary is between 25000 - 30000 € per year.
Priory Hospital Bristol is looking to recruit a Receptionist to join the team. To cover some weekends and annual leave between both sites, Bristol Hospital and Bristol Park Clinic. We offer fast access to treatment for a number of mental health concerns and addictions. Bristol is an ideal place for treating people with complex disorders, including people who may not have responded to previous treatment. We can guarantee that our comprehensive treatment programmes are guided by current evidence-based research.
What you'll be doing
- You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients.
- Your role doesn’t involve providing direct care, but your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone.
- Greets and assists all arrivals promptly at the Priory unit, ensuring they are treated in a courteous, pleasant and efficient manner, and directed accordingly.
- Ensures that all telephone calls into main reception/switchboard are dealt with promptly and efficiently within Priory operational standards.
- Carries out administrative tasks as required.
- Ensures the appropriate security passes are issued, directing the visitor to the appropriate areas or individuals within the unit.
- Ensures the maintenance of the reception and waiting area environments to high standards, reporting any housekeeping or maintenance issues to the appropriate teams.
What you'll bring to the role
- Resilience is key as our work is rewarding but can be challenging.
- Your natural empathy will help you support others through both the highs and lows.
- The ideal candidate will hold an NVQ Level 1 in a relevant area or GCSEs/equivalent qualifications and will have experience working within a customer-facing environment.
- Due to the nature of the role, the post holder may encounter difficult and challenging situations when supporting patients, which can increase the sensory and emotional demands of the position.
What we will give you in return
- We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations.
- We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Free on-site parking.
- Birthday Holiday - your birthday as an extra day’s annual leave.
- Enhanced maternity pay.
- Contributory pension scheme.
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and Healthcare Cash Plan (Simply Health Scheme).
- Access to development opportunities.
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel.
- Leadership & management development.
- Long service award.
- Refer a friend bonuses.
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
Bank Receptionist in Bristol employer: PRIORY GROUP
At Priory Hospital Bristol, we pride ourselves on being an exceptional employer, offering a supportive and compassionate work environment where every team member plays a crucial role in enhancing patient wellbeing. With a focus on employee growth, we provide comprehensive training, flexible benefits, and numerous pathways for career advancement, ensuring that you can thrive both personally and professionally. Join us in making a meaningful impact in mental health care while enjoying the unique advantages of working in a vibrant city like Bristol.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the banking sector. A personal recommendation can go a long way in landing that receptionist role.
✨Tip Number 2
Practice your people skills! Since you'll be the first point of contact for patients and visitors, make sure you’re ready to greet everyone with a smile. Role-play scenarios with a friend to boost your confidence.
✨Tip Number 3
Stay organised! Brush up on your admin skills and get familiar with common reception tasks. Being able to juggle phone calls and visitor queries smoothly will impress during any interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so keep checking back!
We think you need these skills to ace Bank Receptionist in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Bank Receptionist role. Highlight any customer-facing experience and relevant qualifications, like your NVQ Level 1 or GCSEs. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting mental health and how your empathy can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Resilience:In your application, don’t forget to mention your resilience and ability to handle challenging situations. We know this role can be tough, so share examples of how you've managed stress or supported others in difficult times.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at PRIORY GROUP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Receptionist. Familiarise yourself with the key tasks mentioned in the job description, like greeting visitors and handling calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since this role involves supporting patients who may be going through tough times, it's crucial to highlight your natural empathy during the interview. Share examples from your past experiences where you've successfully handled challenging situations or provided excellent customer service, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and resilience. Think about potential challenges you might encounter in the role and how you would handle them. Practising these responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the training opportunities available. This shows your enthusiasm for the role and helps you gauge if the workplace culture aligns with your values. Plus, it leaves a positive impression on the interviewers!
