Site General Administrator in Blackburn

Priory Hospital Kemple View has an opportunity for a Site General Administrator to join our team. Located in Blackburn, Lancashire, Priory Hospital Kemple View is a 90-bedded hospital, offering level 2 rehabilitation and secure services for adult males. We can support people with a mental health condition and/or a personality disorder.

What you’ll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Provides efficient and effective administrative and/or secretarial support to an individual or a department, including document and report production, telephone enquiries, diary management, meeting and greeting visitors and other administrative tasks as appropriate.
• Handles external and internal enquiries, recognising the level of importance of particular enquiries or issues and applying the appropriate prioritisation.
• Passes issues and enquiries on for appropriate action to ensure the highest level of service.
• Ensures that all information and documentation is correctly processed in line with policies and procedures in order that regulatory, statutory, compliance and financial requirements are met.
• Maintains the audit trail ensuring up to date and accurate information can be provided or accessed as required.
• Updates central and local database systems, ensuring accuracy of all data input.
• Ensures the effective operation of delegated administrative processes and procedures.

What you’ll bring to the role

Essential for the role

• GCSE (Grades A–C) or equivalent.
• Excellent keyboard and IT skills, with intermediate proficiency in standard office applications.
• Strong organisational and administrative skills, with the ability to prioritise tasks.
• Accurate and confident handling of information and documentation.
• Good communication skills and a professional approach.

The following experience would be beneficial

• At least 1 year’s experience in an administrative, customer service, clinical, educational or similar role.
• Experience handling confidential information and maintaining accurate records.
• Experience working in a busy environment with competing priorities and deadlines.

What we will give you in return

• We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations.
• We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
• Birthday Holiday - your birthday as an extra days annual leave.
• Enhanced maternity pay.
• Contributory pension scheme.
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme).
• Access to development opportunities.
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel.
• Leadership & management development.
• Long service award.
• Refer a friend bonuses.

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.