Healthcare Assistant in Attleborough

Priory Hospital Norwich is looking to recruit a Healthcare Assistant to join the team. Set in the Norfolk countryside a mile outside the town of Attleborough, Priory Hospital Norwich is a 24/7 mental health inpatient provision, which provides care for males and females, split across wards which care for differing levels of acuity. We accept referrals from across the UK and support the NHS with patient flow, by providing a pathway of care, suited to individual needs, including medium to high risk patients. This is a full time 39.38 hour role.

What you’ll be doing:

• You will be part of a compassionate team who are committed to our patients’ wellbeing.
• Assisting qualified staff with the assessment and implementation of individual patient care plans.
• Undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients.
• Providing practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities.
• Observing and monitoring the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
• Providing specific interventions with patients as delegated by a Registered Nurse, and following training and competency attainment.
• Contributing to a team approach to patient care in conjunction with all members of the multidisciplinary team.
• Participating in regular ward meetings and attending other meetings as requested.
• Assisting in the maintenance of stock levels, including pharmaceutical products.
• Assisting in the maintenance of ward cleanliness and tidiness and adhering to infection control policy and procedures at all times.
• Developing and maintaining a good professional relationship with patients, colleagues and visitors.
• Helping promote and maintain an environment conducive to meeting the needs of the patient/relatives and carers.
• Ensuring service users are gaining a quality service that is value for their money.
• Receiving and conveying information from telephone or personal enquiries in a courteous manner.

What you’ll bring to the role:

• Excellent interpersonal skills and a caring nature.
• Empathy, understanding and patience.
• Ability to work on your own and as part of a team.
• Ability to understand and follow policies and procedures.
• The ability to anticipate and respond to challenges.
• Competent in verbal and written English.
• A healthcare qualification is desirable, but not essential.

To be considered for this role, we require you to have the right to work in the UK.

What we will give you in return:

• Regular career conversations and support.
• Full training and numerous pathways into leadership and qualified clinical positions.
• Free on-site parking.
• Birthday Holiday - Your Birthday as an extra days annual leave.
• Enhanced maternity pay.
• Contributory pension scheme.
• Flexible benefits including reduced rates and access to new schemes.
• Access to development opportunities.
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel.
• Leadership & management development.
• Long service award.
• Refer a friend bonuses.

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.