Reception /Administrative Team Member
Reception /Administrative Team Member

Reception /Administrative Team Member

Coventry Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Answer phones, manage the front desk, and liaise with patients and staff.
  • Company: Join a busy General Practice in a vibrant building at Priory Gate.
  • Benefits: Flexible hours, supportive team, and valuable experience in healthcare administration.
  • Why this job: Gain hands-on experience while making a difference in patient care.
  • Qualifications: Strong communication skills and a willingness to learn.
  • Other info: Perfect for students seeking part-time work in a dynamic environment.

The predicted salary is between 24000 - 36000 £ per year.

Overview

Reception and Administrative role, in a busy building, working for a General Practice on the first floor of the building at Priory Gate.

The job entails working with computers (Emis system). Priory Gate is an online Practice which uses a system called Anima.

Responsibilities

  • You will be answering telephones.
  • Working alongside the Anima system.
  • Managing Front Desk, liaising with patients and clinical staff.
  • Retrieving records and scanning documents.

Hours

Hours of business are 8am-18:30pm Monday to Friday. We are looking mainly for afternoon staff. Hours will be discussed at the interview.

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Reception /Administrative Team Member employer: Priory Gate Practice

At Priory Gate, we pride ourselves on fostering a supportive and dynamic work environment where our Reception and Administrative Team Members play a vital role in delivering exceptional patient care. With flexible working hours and opportunities for professional development, our team enjoys a collaborative culture that values each member's contributions, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
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Contact Detail:

Priory Gate Practice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception /Administrative Team Member

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Priory Gate and its values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills with computers and customer service can shine in this role.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Reception /Administrative Team Member

Computer Skills
Emis System Proficiency
Anima System Familiarity
Telephone Communication
Front Desk Management
Patient Liaison
Record Retrieval
Document Scanning
Time Management
Interpersonal Skills

Some tips for your application 🫡

Show Off Your Skills: Make sure to highlight any experience you have with computer systems, especially if you've worked with EMIS or similar software. We want to see how your skills can help us manage the front desk and liaise with patients effectively.

Tailor Your Application: Don’t just send a generic CV! Take a moment to tailor your application to the role at Priory Gate. Mention your interest in working in a busy environment and how you can contribute to our team.

Be Personable: Since this role involves a lot of patient interaction, let your personality shine through in your application. We’re looking for someone who can communicate well and create a welcoming atmosphere for our patients.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Priory Gate Practice

✨Know Your Systems

Familiarise yourself with the Emis system and Anima before the interview. Being able to discuss how you’ve used similar systems or your willingness to learn will show that you’re proactive and ready to hit the ground running.

✨Practice Your Communication Skills

As a Reception/Administrative Team Member, you'll be the first point of contact for patients. Practise clear and friendly communication. Role-play answering phone calls or greeting patients to build your confidence and ensure you come across as approachable.

✨Show Your Organisational Skills

Think of examples from your past experiences where you successfully managed multiple tasks or handled a busy front desk. Be ready to share these stories during the interview to demonstrate your ability to stay organised under pressure.

✨Ask Insightful Questions

Prepare a few questions about the practice and its operations. This shows your interest in the role and helps you understand if it’s the right fit for you. Ask about team dynamics or how they handle busy periods to get a feel for the work environment.

Reception /Administrative Team Member
Priory Gate Practice
Location: Coventry
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