We are looking for a friendly, organised and proactive Lettings Administrator to join our busy and growing letting agency.
The successful candidate will play an important role in supporting the day-to-day running of the office, providing excellent customer service to landlords, tenants and contractors, and ensuring our lettings processes run smoothly and efficiently.
This is a great opportunity for someone who enjoys working in a fast-paced environment, has excellent attention to detail and can manage a variety of administrative tasks.
Key Responsibilities
Providing general administrative support to the lettings team.
Handling telephone calls, emails and enquiries from landlords, tenants and contractors.
Coordinating property maintenance requests and liaising with contractors.
Maintaining accurate property, landlord and tenant records.
Arranging property inspections, appointments and key collections.
Providing a professional, friendly and helpful service at all times.
Has excellent organisational and time-management skills.
Has strong written and verbal communication skills.
Is confident using Microsoft Office and general computer systems.
Has a keen eye for detail and can work accurately under pressure.
Is approachable, professional and customer-focused.
Can work independently as well as part of a team.
Is proactive, reliable and willing to learn.
Previous experience in a letting agency or property administration would be an advantage, although a strong administrative background and a willingness to learn will also be considered.
Competitive salary, depending on experience.
Friendly and supportive working environment in Harwich and Frinton.
Training and ongoing support.
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