Compassionate Mental Health Care Assistant

Compassionate Mental Health Care Assistant

Full-Time 28288 - 28288 £ / year (est.) No working from home possible
Priory (Cielo - High Tech)

At a Glance

  • Tasks: Support patients' recovery and wellbeing in a compassionate team environment.
  • Company: Priory Burgess Hill, a leading mental health care provider.
  • Benefits: Competitive salary, healthcare benefits, flexible working, and career development opportunities.
  • Other info: Join a supportive team with excellent training and career progression.
  • Why this job: Make a real difference in people's lives while growing your skills in mental health care.
  • Qualifications: Empathy, resilience, and a caring nature are essential; experience is a plus.

The predicted salary is between 28288 - 28288 £ per year.

Priory Burgess Hill is looking to recruit Mental Healthcare Assistants to join their team.

Salary: £28,288.26 per year for Full time

Contract: Full Time/Part time

Priory Hospital Burgess Hill is recruiting Mental Healthcare Assistants to join our experienced team. Set within attractive rural grounds on the edge of the South Downs National Park, our purpose‑built hospital provides acute mental health support for adult males, as well as psychiatric intensive care unit (PICU) services. Our acute and PICU services allow more people to be treated closer to home, and we work closely with the NHS to support the repatriation of out‑of‑area patients.

As an HCA, you will play a key role in supporting our patients’ recovery, wellbeing and independence.

What You'll Be Doing

You will be part of a compassionate, person‑centred team committed to helping patients move forward with confidence. Your role will include:

  • Supporting qualified staff with the assessment and implementation of individual care plans
  • Carrying out routine care tasks to promote patient dignity, wellbeing and comfort
  • Providing responsive, practical support for personal care needs including dressing, bathing and toileting, in line with relevant care legislation
  • Observing and monitoring patient wellbeing, reporting any unusual physical, mental or emotional changes promptly to senior staff or the primary nurse
  • Helping maintain a safe, structured and therapeutic environment

What You'll Bring to the Role

Working in mental health is incredibly rewarding—but it can also be challenging. Resilience, empathy and a genuine commitment to supporting others are key. You will bring:

  • A caring, compassionate and patient‑focused approach
  • The ability to build positive relationships with patients and colleagues
  • A willingness to undertake the Care Certificate as part of your probation (even if previously completed)
  • Strong observational skills and the ability to act calmly under pressure

Experience in a care setting is desirable, but what matters most is your values, attitude and willingness to learn.

Benefits

We want you to thrive in your role and develop your career with us. You’ll be supported with training, development pathways and regular career conversations.

  • Free on‑site parking
  • Enhanced maternity pay
  • Birthday Holiday – your birthday off as an extra day’s annual leave
  • Contributory pension scheme
  • Flexible benefits including gym membership, IT technology schemes and private healthcare
  • Access to development opportunities
  • Sponsorship for professional qualifications
  • Leadership & management development
  • Long service award
  • Refer‑a‑friend bonuses

Qualifications

  • Excellent interpersonal skills and a caring nature
  • Empathy, understanding and patience
  • Ability to work on your own and as part of a team
  • Ability to understand and follow policies and procedure
  • The ability to anticipate and respond to challenges
  • Competent in verbal and written English
  • Experience as an HCA or similar setting

All roles are subject to a successful disclosure from the DBS, Access NI or Disclosure Scotland (cost covered by Priory).

Recruitment agencies: please do not contact us regarding this vacancy. Shortlisting may begin upon receipt of applications. This vacancy may close early if enough suitable candidates are identified.

About Priory

Priory is the UK’s leading independent provider of mental health and adult social care. With 13,000 colleagues across 280 services, we support over 26,000 people each year. We treat more than 70 conditions including depression, anxiety, eating disorders and children’s mental health, and we provide residential and supported living services for autistic adults, people with learning disabilities, Prader–Willi Syndrome, brain injuries and older adults.

We are committed to an inclusive and accessible recruitment process.

Compassionate Mental Health Care Assistant employer: Priory (Cielo - High Tech)

At Priory Burgess Hill, we pride ourselves on being an exceptional employer, offering a supportive and compassionate work environment for Mental Health Care Assistants. Our commitment to employee growth is reflected in our comprehensive training programmes, flexible benefits, and a culture that values resilience and empathy. Nestled in the serene surroundings of the South Downs National Park, we provide not only a fulfilling career but also a chance to make a meaningful impact in the lives of our patients.

Priory (Cielo - High Tech)

Contact Details:

Priory (Cielo - High Tech) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Compassionate Mental Health Care Assistant

Tip Number 1

Get to know the company! Research Priory Burgess Hill and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their compassionate team.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local mental health events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Prepare for those tricky interview questions! Think about how you would handle specific scenarios related to patient care and support. Practising your responses will help you feel more confident and ready to impress.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Priory team and making a difference in mental health care.

We think you need these skills to ace Compassionate Mental Health Care Assistant

Compassionate Care
Patient-Focused Approach
Strong Observational Skills
Ability to Build Positive Relationships
Resilience
Empathy
Understanding and Patience

Some tips for your application 🫡

Show Your Compassion:When writing your application, let your caring nature shine through. Use examples that highlight your empathy and commitment to supporting others, as these qualities are key for a Mental Health Care Assistant.

Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the role. Mention your relevant experience and how it aligns with the responsibilities outlined in the job description.

Be Clear and Concise:Keep your writing clear and to the point. Avoid jargon and ensure your application is easy to read. This will help us quickly see your strengths and suitability for the role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible!

How to prepare for a job interview at Priory (Cielo - High Tech)

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Mental Health Care Assistant. Familiarise yourself with the key tasks like supporting care plans and maintaining patient dignity. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Compassion

During the interview, highlight your empathetic nature and ability to build positive relationships. Share specific examples from your past experiences where you've demonstrated compassion and resilience, especially in challenging situations. This will resonate well with the interviewers at Priory.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about how you would respond to various situations involving patient care and safety. Practising these scenarios can help you articulate your thought process clearly during the interview.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the hospital's approach to patient care. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.