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- Tasks: Answer phones, book appointments, and provide a warm welcome to pet owners.
- Company: Join CVS, one of the UK's largest veterinary service providers.
- Benefits: Generous leave, staff discounts, and access to mental health support.
- Other info: Clear career pathway for growth and skill development.
- Why this job: Make a difference in pets' lives while developing your career in a supportive team.
- Qualifications: Previous receptionist experience is essential; veterinary experience is a bonus.
Are you passionate about making pets a priority? Here at CVS, so are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Priory Veterinary Group.
Location: To be based at our Beeston site
Contract: Permanent
Hours: 21.13 hours per week
Shift Pattern: Monday - Friday with a share in the Weekend rota
About the role:
- Answering phones and booking appointments
- Responding to queries via phone, in person and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- Providing a warm and welcoming experience to our clients arriving at the practice
What we’re looking for in our Veterinary Receptionist:
- Previous Receptionist experience is essential, veterinary experience is a plus!
- Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
- Salary in line with the National Minimum Wage (as of 1 April 2025)
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders and lots more!
Our new Receptionist Careers Pathway offers a clear, structured route for receptionists to develop their skills and advance within CVS. Through a range of courses, it equips individuals and teams with the knowledge and confidence to deliver exceptional client service and grow their careers with us.
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click the 'Apply Now' button below.
Veterinary Receptionist - Part- time in Nottingham employer: Priory (Beeston)
Contact Detail:
Priory (Beeston) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Part- time in Nottingham
✨Tip Number 1
Get to know the practice! Before your interview, check out Priory Veterinary Group's website and social media. Familiarising yourself with their values and services will help you connect better during your chat.
✨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you'll need to be an excellent communicator. Try role-playing common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show your passion for animals! During your interview, share personal stories about your love for pets. This will demonstrate your enthusiasm and fit for the role at CVS.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at CVS!
We think you need these skills to ace Veterinary Receptionist - Part- time in Nottingham
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any personal experiences or stories that highlight your enthusiasm for making pets a priority. We want to see that you genuinely care about the furry friends we serve.
Tailor Your Experience: Make sure to highlight your previous receptionist experience and any relevant skills. If you've worked in a veterinary setting before, mention it! We’re looking for someone who can handle the unique challenges of our environment, so show us how you fit the bill.
Communicate Clearly: Your written application is your first chance to impress us, so make it count! Use clear and concise language, and don’t forget to proofread for any typos. Good communication is key in this role, and we want to see that reflected in your application.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy, and you’ll be able to find all the details you need about the role and our team. Plus, it shows us you’re keen to join our CVS family!
How to prepare for a job interview at Priory (Beeston)
✨Know Your Stuff About Pets
Brush up on your knowledge about common pets and their needs. Being able to chat about different breeds, health issues, or even pet care tips can show your passion for animals and make you stand out as a candidate.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you handled difficult clients or resolved issues effectively, as this role will require strong communication and empathy.
✨Practice Common Interview Questions
Anticipate questions like 'How would you handle an upset pet owner?' or 'What do you think is the most important quality for a Veterinary Receptionist?' Practising your responses can help you feel more confident and articulate during the interview.
✨Bring a Positive Attitude
Your enthusiasm can be contagious! Make sure to convey your love for animals and your eagerness to contribute to the team. A positive attitude can leave a lasting impression on the interviewers.