At a Glance
- Tasks: Produce accurate reports and support client onboarding in a fast-paced environment.
- Company: Established financial services organisation with a commitment to excellence.
- Benefits: Competitive salary, 25 days leave, hybrid work, and dedicated training programmes.
- Other info: Opportunities for career growth and a supportive workplace culture.
- Why this job: Join a dynamic team and make an impact through data-driven performance management.
- Qualifications: Experience in administration, strong Excel skills, and excellent organisational abilities.
The predicted salary is between 26230 - 26230 € per year.
Location: Staffordshire (Hybrid)
Salary: £26,230
Hours: Monday – Friday between 8am-4.30pm and 8.30am-5pm
We are seeking a highly organised, analytical and proactive Performance Administrator to join an established organisation operating within the financial services sector. This role offers the opportunity to work within a fast-paced and data-driven environment, supporting performance reporting across multiple clients, contracts, and service level agreements. The successful candidate will play a key role in producing accurate reports, maintaining internal systems, supporting client onboarding, and contributing to continuous improvement and automation initiatives across the business.
Our client provides services to public sector organisations across the UK and is committed to maintaining high standards of compliance, professionalism, and operational excellence. They offer a supportive and structured working environment with clear expectations and opportunities for development.
Benefits as a Performance Administrator:
- £26,230 annual salary
- 25 days annual leave plus bank holidays
- Mandatory office shutdown between Christmas and New Year
- Flexible hybrid working model
- Company pension scheme
- Company sick pay scheme
- Eye care vouchers
- Employee benefits platform with discounts and Employee Assistance Programme
- Dedicated training and development programme
- Workplace mental health initiatives
- Free secure onsite parking
Key responsibilities as a Performance Administrator:
- Producing accurate month-end statistical reports for clients across multiple contracts and SLAs
- Delivering daily, weekly, and monthly routine reports, as well as ad hoc reporting as required
- Managing internal systems, including user setup, amendments, and removals
- Investigating and resolving system and data issues, including file uploads, returns, and payment processing
- Supporting the end-to-end client onboarding process, including participation in inception meetings
- Maintaining and managing the Systems inbox, ensuring queries are handled within agreed service levels
- Supporting reporting improvements, system enhancements, and automation initiatives
- Assisting the Sales and Bid teams by producing performance data and statistics for client meetings and tender submissions
- Attending product and system update meetings and communicating updates across the business
- Conducting regular data cleansing to ensure system accuracy and integrity
- Collaborating on system-related projects and wider digital transformation initiatives
- Building strong working relationships with internal teams and external system providers
- Identifying opportunities for continuous improvement to enhance efficiency and reduce costs
Requirements as a Performance Administrator:
- Minimum of 12 months’ experience in an administrative or similar role
- Strong experience using Microsoft Office, particularly Excel, and working with data and reporting
- Experience working with internal systems or case management platforms
- Excellent organisational skills with the ability to manage multiple priorities and deadlines
- Strong attention to detail and accuracy in data handling and reporting
- Confident communication skills, both written and verbal, with the ability to engage stakeholders at all levels
- Analytical mindset with the ability to identify issues and implement solutions
- Ability to work independently as well as collaboratively within a team
Successful candidates will be required to complete relevant background checks prior to employment. Apply today to discuss the role in more detail.
Performance Administrator in Stone employer: Priority Recruitment
Join a leading organisation in the financial services sector as a Performance Administrator, where you will thrive in a supportive and structured environment that prioritises employee development and well-being. With a flexible hybrid working model, generous annual leave, and a commitment to mental health initiatives, this role not only offers competitive remuneration but also fosters a culture of continuous improvement and collaboration. Located in Staffordshire, you will have the opportunity to contribute to meaningful projects while enjoying the benefits of a dedicated training programme and a strong focus on operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Administrator in Stone
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work in performance administration. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to data handling and reporting. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Tip Number 3
Showcase your Excel skills! Bring along examples of reports you've created or improvements you've made in previous roles. This will demonstrate your ability to manage data effectively and support performance reporting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Performance Administrator in Stone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Performance Administrator role. Highlight your experience with data handling, reporting, and any relevant administrative skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your organisational skills and analytical mindset. Let us know why you’re excited about joining our team!
Showcase Your Skills:Don’t forget to showcase your Microsoft Office skills, especially Excel! If you've worked with internal systems or case management platforms, make sure to mention that too. We love seeing candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen on joining StudySmarter!
How to prepare for a job interview at Priority Recruitment
✨Know Your Numbers
As a Performance Administrator, you'll be dealing with data and reports. Brush up on your Excel skills and be ready to discuss how you've used data in previous roles. Prepare examples of reports you've created or issues you've resolved using data analysis.
✨Showcase Your Organisational Skills
This role requires excellent organisational abilities. Think of specific instances where you managed multiple priorities or deadlines effectively. Be prepared to share how you keep track of tasks and ensure accuracy in your work.
✨Communicate Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You might be asked to explain complex data to non-technical stakeholders, so think about how you would simplify your explanations.
✨Emphasise Continuous Improvement
The company values efficiency and automation. Come prepared with ideas on how you've contributed to process improvements in the past. Discuss any initiatives you've been part of that enhanced performance or reduced costs, as this will show your proactive mindset.
