Certified Enforcement Agent in Oxford

Certified Enforcement Agent in Oxford

Oxford Full-Time 30000 - 42000 £ / year (est.) No home office possible
Priority Recruitment

At a Glance

  • Tasks: Execute court orders and recover debts while supporting vulnerable individuals.
  • Company: Join a reputable and ethical enforcement company with a family-run culture.
  • Benefits: Competitive salary, uncapped commission, flexible hours, and mental health support.
  • Why this job: Make a real difference in your community while maximising your earnings.
  • Qualifications: Level 2 Taking Control of Goods Certification and a full UK driving licence.
  • Other info: Enjoy a friendly work environment with regular social events and career growth opportunities.

The predicted salary is between 30000 - 42000 £ per year.

Location: Rhondda

Salary: Competitive basic salary + uncapped commission (for employed roles) / Competitive commission structure for self-employed agents

Working Hours: 40 hours per week with flexible working arrangements between 6:00am and 9:00pm, Monday to Saturday, including at least one late evening per week where required.

Essential Requirements

  • Level 2 Taking Control of Goods Certification
  • Full UK driving licence with at least 2 years driving experience
  • For self-employed roles: own vehicle and clamp

About the Opportunity

Priority Recruitment is currently recruiting on behalf of our client, a well-established and ethical enforcement company, for Enforcement Agents to join their growing team. We are particularly interested in Self-employed Certified Enforcement Agents who already hold the Level 2 Taking Control of Goods qualification and have their own vehicle and clamp. However, we are also keen to hear from Certified Agents who are seeking permanent employment opportunities. Most cases will involve local taxation and parking enforcement on behalf of local authorities, with opportunities to work across the UK and maximise your earnings through a strong commission structure.

Whats in it for you?

For employed roles:

  • Competitive basic salary with uncapped commission potential
  • 25 days annual leave plus bank holidays
  • Company vehicle with fuel card and expenses
  • Equipment provided, including iPad, body-worn safety vest and Halo Body Worn Video Camera
  • Flexible working arrangements to support work-life balance
  • Dedicated induction and training programme
  • Company pension scheme
  • Company sick pay scheme
  • Mental health and wellbeing support, including eye care vouchers, seasonal flu jab vouchers, and workplace mental health initiatives
  • Friendly working environment within a family-run business
  • Regular social events
  • Mandatory company shutdown between Christmas and New Year

For self-employed agents:

  • Attractive commission structure
  • Ability to manage your own workload and maximise earnings
  • Opportunity to work with a reputable and ethical enforcement provider
  • Consistent caseloads from local authority clients

About the Role

As an Enforcement Agent, you will:

  • Travel to addresses within your local area to execute court orders and recover outstanding debts on behalf of local authority clients
  • Assess debtors financial circumstances by gathering income details and assisting with financial questionnaires where required
  • Request payment in full (PIF) or negotiate affordable repayment arrangements where full payment is not possible
  • Confidentially make enquiries with neighbours where debtors have moved or vacated a property
  • Identify vulnerability and signpost individuals to appropriate support services where necessary
  • Liaise with office-based colleagues regarding active cases
  • Oversee payments received, including handling cash payments, issuing receipts, and maintaining accurate documentation
  • Compile reports following visits and complete required paperwork
  • Take control of goods and arrange removal of goods where necessary, in accordance with legislation
  • Maintain strict client confidentiality and comply with Data Protection legislation and the Freedom of Information Act where applicable
  • Operate in accordance with all relevant legislation, health & safety requirements, and Level 2 Taking Control of Goods National Standards

Skills & Attributes

  • Excellent communication and interpersonal skills
  • Confident and adaptable when dealing with individuals from all walks of life
  • Self-motivated and proactive, comfortable working independently in a field-based role
  • Professional and resilient when managing challenging situations
  • Approachable and respectful, maintaining high ethical standards
  • Empathetic and understanding, particularly when dealing with vulnerable individuals

Successful applicants will be required to undertake DBS and CCJ/IVA checks and may be asked to provide evidence of their last three months commission prior to an offer of engagement or employment being made. If you are a certified Enforcement Agent looking for your next opportunity, whether self-employed or permanent, apply today through Priority Recruitment to learn more about this opportunity.

Certified Enforcement Agent in Oxford employer: Priority Recruitment

Join a well-established and ethical enforcement company in Rhondda, where you can enjoy a competitive salary with uncapped commission potential, flexible working hours, and a supportive work culture. With a strong focus on employee wellbeing, including mental health initiatives and regular social events, this family-run business offers both employed and self-employed roles that allow for personal growth and the opportunity to make a meaningful impact in the community.
Priority Recruitment

Contact Detail:

Priority Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Certified Enforcement Agent in Oxford

✨Tip Number 1

Network like a pro! Reach out to fellow enforcement agents or join relevant groups on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to enforcement scenarios. Think about how you'd handle difficult situations and be ready to share your experiences. Confidence is key!

✨Tip Number 3

Showcase your skills! Bring along any certifications, like your Level 2 Taking Control of Goods, to interviews. It’s a great way to demonstrate your qualifications and commitment to the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Certified Enforcement Agent in Oxford

Level 2 Taking Control of Goods Certification
Full UK driving licence
Driving Experience
Communication Skills
Interpersonal Skills
Negotiation Skills
Problem-Solving Skills
Confidentiality
Data Protection Compliance
Financial Assessment Skills
Resilience
Empathy
Adaptability
Self-Motivation
Field-Based Work

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as a Certified Enforcement Agent. We want to see how your skills match the job description, so don’t hold back on showcasing your Level 2 Taking Control of Goods Certification!

Show Off Your Communication Skills: As an Enforcement Agent, you'll need to communicate effectively with a variety of people. Use your application to demonstrate your excellent communication and interpersonal skills. Share examples of how you've handled challenging situations in the past!

Be Professional and Ethical: We value professionalism and ethical standards highly. In your application, make sure to mention any experiences that showcase your ability to handle sensitive situations with empathy and respect. This will help us see you as a great fit for our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our friendly and supportive team!

How to prepare for a job interview at Priority Recruitment

✨Know Your Stuff

Make sure you’re familiar with the Level 2 Taking Control of Goods Certification and any relevant legislation. Brush up on your knowledge about local taxation and parking enforcement, as these will likely come up during the interview.

✨Showcase Your Skills

Highlight your excellent communication and interpersonal skills. Be ready to share examples of how you've handled challenging situations in the past, especially when dealing with vulnerable individuals. This will demonstrate your professionalism and resilience.

✨Be Prepared for Practical Scenarios

Expect situational questions that assess your ability to negotiate payment arrangements or handle cash payments. Think through how you would approach these scenarios and be ready to discuss your thought process.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the company culture, training programmes, and support for agents. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.

Certified Enforcement Agent in Oxford
Priority Recruitment
Location: Oxford

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