Emergency Response Support Worker – Complex Care (Paid Standby)

Emergency Response Support Worker – Complex Care (Paid Standby)

Temporary 20 - 20 £ / hour (est.) On-site
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At a Glance

  • Tasks: Provide emergency support for individuals with brain injuries in their homes.
  • Company: Join a dedicated team focused on compassionate care and support.
  • Benefits: Earn £20 per hour plus standby allowances and mileage reimbursement.
  • Other info: Flexible shifts with no minimum commitment; be part of a supportive community.
  • Why this job: Make a real difference in people's lives when they need it most.
  • Qualifications: Must have hands-on experience with brain injuries and a full driving licence.

The predicted salary is between 20 - 20 £ per hour.

Pay rate: £20 per hour worked, plus £60 weekday / £70 weekend standby allowance per allocated 12-hour period

Shifts and schedule: Flexible day and night standby periods, available seven days a week

Must: Be male, have hands-on brain injury experience, a full driving licence and your own reliable vehicle.

Thriving is excited to offer a new opportunity for experienced Support Workers to join our dedicated emergency response team.

We’re looking for dependable, confident care professionals who can step in when an unexpected staffing gap arises, helping people living with brain injuries receive consistent, personalised support in their own homes.

Do you share our belief that disability should never stop someone from enjoying life, making choices and experiencing new things?

Your experience could make a real difference when support is needed most.

  • Salary & Benefits
  • £60 for each allocated weekday 12-hour standby period.
  • £70 for each allocated weekend 12-hour standby period.
  • £20 per hour for care shifts worked, paid in addition to your standby allowance.
  • Eligible mileage paid at 55p per mile.
  • Additional paid travel time for eligible journeys exceeding one hour, covering the time beyond the first hour.
  • Paid induction, training and shadow shifts with each client before you provide emergency cover.
  • Flexible standby opportunities, with no minimum number of periods required.
  • Company and Role

You’ll join a pool of experienced Support Workers providing emergency cover across four care packages in Rotherham, Easingwold, Bridgnorth and Prenton.

This is a hands-on care role. When called upon during an agreed standby period, you must be ready to travel to a client’s home and provide suitable emergency shift cover.

Responsibilities

  • Following individual care plans and supporting each person’s choices, dignity and independence.
  • Assisting with personal care, daily living and activities.
  • Providing moving and handling support and medication assistance in line with your training and assessed competencies.
  • Supporting people who may display behaviours that challenge, using their individual support strategies.
  • Maintaining accurate care records and communicating clearly with management and the wider care team.
  • Clocking in and out for every care shift using our electronic care system.
  • How Paid Standby Works

Day standby: 8am–8pm.

Night standby: 8pm–8am.

Standby allowances are paid for periods agreed and allocated to you.

You can offer availability for days, nights or both. There is no minimum commitment, but you must only accept periods you can reliably fulfil.

During allocated standby, you must answer or acknowledge emergency calls within 10 minutes and be ready to depart for a suitable emergency shift within 15 minutes of receiving the call.

You must be willing and able to travel to all four care locations.

Your home location and realistic journey times will be discussed during recruitment to ensure emergency cover is practical.

If called during day standby, you must be available to work until midnight. If called during night standby, you must be available to work until midday.

Actual care shifts may include waking nights, when you must remain awake throughout the shift.

You do not need to stay awake throughout home standby, but you must remain contactable, fit for duty and sufficiently rested to respond safely.

All emergency deployments are subject to appropriate rest and safe working requirements.

  • Successful Applicant
  • Previous hands-on experience supporting people with acquired or traumatic brain injuries is essential.
  • Experience with personal care, moving and handling, medication and behaviours that challenge.
  • A full driving licence and your own reliable vehicle.
  • Willingness and ability to provide emergency cover at all four locations.
  • Ability to acknowledge calls within 10 minutes and depart within 15 minutes of receiving the call.
  • Excellent communication skills and the confidence to adapt to different care environments.
  • A calm, compassionate approach and a strong commitment to reliable care.
  • Willingness to complete induction, mandatory training, client-specific training, shadow shifts and competency assessments before deployment.

Once you accept a standby period, we need to be able to rely on you to remain available and attend suitable emergency shifts when reasonably required.

You must avoid conflicting work or personal commitments and remain free from alcohol or other substances that could impair your ability to work safely.

If illness or another issue affects your availability, you must tell management immediately, or as soon as reasonably practicable, rather than waiting to be contacted.

We recognise genuine illness, emergencies and legitimate safety concerns.

Male applicants only: Due to the personal care duties involved and the need to protect our clients’ privacy and dignity, being male is an occupational requirement for this role under Schedule 9, paragraph 1 of the Equality Act 2010.

If you’re an experienced brain injury Support Worker who can bring confidence, compassion and reliability to emergency care, we’d love to hear from you.

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Emergency Response Support Worker – Complex Care (Paid Standby) employer: Priority Recruitment

Join a well-established organisation in Sheffield as a Telephone Collector, where you will thrive in a supportive work environment that prioritises employee growth and offers attractive bonus opportunities. With a focus on career development, competitive benefits including a company pension scheme and life assurance, and a culture that values teamwork and resilience, this role is perfect for those looking to make a meaningful impact in the debt recovery sector.

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Contact Details:

Priority Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Emergency Response Support Worker – Complex Care (Paid Standby)

✨Dive Into Local Events

Get yourself involved in local health and safety fairs or community emergency drills. These events are perfect for meeting people in the emergency medical services scene and showcasing your passion in real-time. Plus, talking to potential employers face-to-face can really help you stand out!

✨Join Community Forums

Look for online forums or community groups that focus on emergency medical services. Engaging with others in these spaces can open doors to temporary roles and connect you with insiders who might know about upcoming opportunities. Don’t be shy — share your story and ask questions!

✨Stay Flexible and Ready

With temporary roles, being available to jump in at short notice can be a game-changer. Make sure you have all your certifications up to date and your gear ready to go. When the right opportunity pops up, you want to be the first one they think of!

✨Apply Through Us!

Don’t forget that we’ve got your back at StudySmarter! Keep an eye on our website for the latest temporary job openings at companies like Priority Recruitment. Applying through us not only helps you get noticed but also connects you with employers who value our platform!

We think you need these skills to ace Emergency Response Support Worker – Complex Care (Paid Standby)

Hands-on experience with brain injuries
Personal care assistance
Moving and handling support
Medication assistance
Experience with behaviours that challenge
Excellent communication skills
Ability to adapt to different care environments

Some tips for your application 🫡

Show Off Your Certifications:In the world of emergency medical services, certifications are key! Make sure to list any relevant qualifications, such as your EMT or paramedic certifications, right at the top of your CV. The more up-to-date and recognised, the better it looks!

Highlight Your Experience in Critical Situations:In your written application, detail any hands-on experience you've had in emergency situations. Specific examples can really make your application stand out, especially if you've worked temp roles in this field before or volunteered. This shows you can keep calm and perform under pressure!

Be Clear on Your Availability:As you've applied for a temporary role, we need to know when you're free. In your cover letter, explicitly mention your availability—this helps Priority Recruitment quickly realise how you fit into their schedule. Whether it’s weekends, nights, or specific dates, clarity is key!

Tailor Your Language to the EMS Field:When writing your application, use terminology and jargon that’s common in the EMS world. Show that you’re familiar with the language of the industry, and this will demonstrate your passion and knowledge—qualities that are highly sought after by Priority Recruitment!

How to prepare for a job interview at Priority Recruitment

✨Show Off Your Life-Saving Skills

Make sure to brush up on your clinical skills and any relevant emergency protocols. Since this is for a temporary role in emergency medical services, you might get some scenario-based questions that test your quick-thinking abilities and how you’d handle high-pressure situations. Show them you can keep calm and collected when it matters most!

✨Bring Your Certifications

Bring along copies of your relevant certifications—like CPR or EMT licences—to showcase your commitment and readiness. This role is all about being prepared, so having your qualifications handy will really show that you're serious about stepping in and making a difference, even on a temporary basis.

✨Highlight Your Flexibility

Being temp means you’ll need to be adaptable, so be ready to talk about times when you've had to change course quickly or take on unexpected challenges. Highlighting your flexibility and willingness to learn will reassure them that you're the go-to person when they need support during busy times.

✨Prepare for Practical Assessments

Don't be surprised if there's a practical component to your interview. Some sessions may include hands-on assessments where you'll need to demonstrate your skills in a simulated emergency situation. Practising your techniques can help you perform confidently and impress them with your practical know-how!