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- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join a leading telecoms brand in the heart of Birmingham.
- Benefits: Competitive salary, uncapped commission, exclusive discounts, and fun team events.
- Why this job: Be part of an award-winning team and grow your career in retail management.
- Qualifications: Experience in retail/sales and a passion for tech and telecoms.
- Other info: Enjoy a supportive environment with clear progression paths and personal development.
The predicted salary is between 30576 - 43000 £ per year.
Location: Birmingham
Basic Salary: £30,576 OTE: £43,000+ per annum
Shift and schedule: Trading hours are 10 am - 8 pm, Monday to Saturday, and 11 am - 5 pm on Sundays. 5 over 7 day working pattern.
Priority Recruitment are pleased to present this exciting opportunity for an Assistant Store Leader based in the Bullring Shopping Centre, Birmingham. This opportunity offers complete autonomy, a defined progression path, and the chance to be part of an award-winning sales team. With industry-leading support and a tailored training platform, this role offers plenty of opportunities for personal and professional growth. Our client is a leading telecoms brand, priding themselves on providing some of the most competitive mobile and broadband contracts and deals on the hottest new phones and accessories.
Are you an experienced Assistant Manager or a Retail/Sales Management professional ready to step into a dynamic new role?
What’s in it for you:
- Starting salary of £30,576 per annum.
- Monthly commission, paid on performance, with an uncapped structure that rewards results.
- Join an award-winning franchise recognised for excellence within the telecoms industry.
- Enjoy exclusive staff discounts on phones, plans, and accessories – plus extended perks for friends and family.
- Access premium accessories at cost price – ideal for tech lovers and savvy savers alike.
- Regular team incentives, social events, and monthly recognition awards to celebrate wins and keep things fun.
More about the role:
- Welcoming customers into the store and setting the tone for a professional, approachable, and customer-first environment.
- Leading by example on the shop floor - offering tailored advice on mobile plans, handsets, broadband, and tech accessories based on each customer’s needs.
- Managing day-to-day operations, ensuring the team delivers outstanding service and achieves commercial targets.
- Coaching and motivating team members to hit KPIs, build product knowledge, and grow confidence in selling and upselling telecom solutions.
- Overseeing the sales floor - stepping in to support team members, resolve customer queries, and drive performance.
- Monitoring and maintaining stock levels, processing deliveries, and ensuring all products are merchandised in line with brand standards.
- Handling transactions, returns, and customer escalations with confidence and care, ensuring every customer leaves satisfied.
- Taking ownership of store presentation, compliance, and cleanliness, ensuring everything’s running smoothly behind the scenes.
- Reporting on daily/weekly sales figures, identifying areas for improvement, and putting plans in place to boost results.
- Feeding back insights to area managers and the wider franchise group to help shape promotions, training needs, and operational improvements.
- Bringing energy, organisation, and initiative, you’re the go-to person when things need sorting quickly and effectively.
Successful Applicant:
- Proven background in a telecoms, tech, or customer-focused retail/sales environment.
- Confident leading from the front – experienced in coaching and motivating teams to smash sales targets.
- Thrives in fast-paced, target-driven settings where every day brings something new.
- Strong track record of delivering results, both individually and through others.
- Hands-on and proactive – just as comfortable rolling up your sleeves on the shop floor as you are reviewing performance.
- Passionate about tech and telecoms – stays up to date with the latest products, plans, and market trends.
- Clear, confident communicator who knows how to get the best out of their team and build customer trust.
- Positive, solutions-focused attitude – driven by hitting goals and creating a brilliant in-store experience.
- Comfortable working independently and making decisions that benefit the team, the customer, and the business.
About Priority Recruitment: We are a retail specialist agency, established in 2012 with a unique goal in mind: to create genuinely awesome recruitment experiences with a personal touch. Rated 4.9/5 on Google, we value our staff and go out of our way to ensure they have a positive experience with us and our clients.
Whether you’re an experienced Assistant Manager or are ready for the next step in your managerial career, this is an incredible opportunity to become a part of an ambitious and successful brand. Apply now for more details, we’d love to hear from you.
Assistant Manager employer: Priority Recruitment
Contact Detail:
Priority Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms and retail sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions. Think about how your experience aligns with the role of Assistant Manager and be ready to share specific examples of your achievements.
✨Tip Number 3
Show your passion for tech and telecoms during interviews. Stay updated on the latest trends and products, and be ready to discuss how you can bring that knowledge to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who are ready to make an impact.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight your background in telecoms or retail, and don’t forget to showcase any leadership experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the telecoms industry and how your previous roles have prepared you for this exciting opportunity.
Showcase Your Achievements: When detailing your work history, focus on specific achievements and results. Did you lead a team to exceed sales targets? Let us know! Numbers and examples make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at Priority Recruitment
✨Know Your Stuff
Make sure you’re up to speed with the latest telecoms trends and products. Research the company’s offerings and be ready to discuss how you can contribute to their success. This shows your passion for tech and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team to hit targets or resolved conflicts. This will demonstrate your ability to lead from the front, which is crucial for the Assistant Manager role.
✨Customer-Centric Mindset
Be ready to talk about your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction. This aligns perfectly with the company’s focus on creating a professional and approachable environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you. Plus, it makes for a more engaging conversation!
