At a Glance
- Tasks: Lead a dedicated team providing compassionate care for a young man with complex health needs.
- Company: A supportive organisation focused on person-centred care and team development.
- Benefits: Above-market pay, flexible hours, and dedicated learning opportunities.
- Other info: Join a positive team culture with hands-on support from experienced professionals.
- Why this job: Make a real difference in someone's life while developing your leadership skills.
- Qualifications: NVQ Level 4 in Health & Social Care and 5+ years in complex care.
The predicted salary is between 38500 - 42000 £ per year.
We are recruiting an experienced Team Leader to support a specialist complex care package for a young man with complex health needs living at home in the Wirral. This is a hands-on leadership role, ideal for someone who is passionate about person-centred, compassionate care and who can provide calm, consistent leadership to a small, dedicated team.
You will lead by example, ensuring care is delivered with dignity, empathy and respect, while supporting staff to grow in confidence and skill. The Team Leader will attend shifts first, be involved in the recruitment of a small team and ensure safe, consistent practice and effective oversight.
Working Hours & Structure
This is a day-based leadership role, working 30hrs per week across 2.5 days alongside a 2nd Team leader sharing responsibility. Typical working pattern includes:
- Approximately 08:00 - 20:00, with mid-week handover
- Overseeing morning and evening staff handovers
- Occasionally supporting or advising around night support if required
About the Service User
You will be supporting a young man with complex health needs, including:
- Support with personal care and hygiene
- Medications
- Seizure management
- Nutrition support
- Moving and handling, including hoists and slings
- Non-verbal communication and neuro disability
- Calm, reassuring support
- Sensory interaction
- Time outdoors
- Meaningful, relationship-based care
Key Responsibilities
- Work alongside the support worker team to guide and mentor
- Liaising with family members and professionals
- Responding to the needs of the service throughout the day
- Observing practice and ensuring staff are trained and confident
- Provide day-to-day leadership and supervision for a small team
- Ensure safe, high-quality, person-centred care is delivered consistently
- Support staff inductions, job shadowing, and competencies
- Promote safe practices and ongoing learning
- Oversee support plans, risk assessments, and documentation
- Promote a positive, calm and empathetic team culture
Experience & Skills Required
- Minimum NVQ Level 4 (or above) in Health & Social Care
- 5+ years experience in complex care and team leading
- Experience supporting neurological conditions and epilepsy
- Confident with moving and handling, including hoists and slings
- Confident in clinical care tasks such as PEG feeding
- A calm, empathetic and confident leadership style
- Excellent verbal communication and recording skills
What We Offer
- Above-market pay
- Dedicated learning and development support
- Job shadowing
- Hands-on support from the Clinical Lead Nurse
- Free online training courses
- Refer-a-Friend scheme (up to £500)
- Flexible PAYE holiday pay
Some of our roles require drivers and male or female employees only. Where indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010.
Training & Quality Lead employer: Priority Recruitment Services
Join a compassionate and dedicated team in Wirral, where we prioritise person-centred care and employee development. As a Training & Quality Lead, you will benefit from above-market pay, flexible working hours, and comprehensive training opportunities, all within a supportive environment that values your leadership and expertise. Our commitment to fostering a positive work culture ensures that you can thrive while making a meaningful impact on the lives of those we support.
Contact Details:
Priority Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Training & Quality Lead
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! Bring examples of your past work or experiences that relate to the role. Whether it's a project you led or a challenge you overcame, having tangible evidence can really make you stand out.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Training & Quality Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Training & Quality Lead role. Highlight your experience in complex care and leadership, and show us how your skills align with our values of person-centred, compassionate care.
Showcase Your Experience:We want to see your hands-on experience! Include specific examples of how you've led teams, supported individuals with complex health needs, and ensured high-quality care. This will help us understand your approach and expertise.
Be Authentic:Let your personality shine through! We value authenticity, so don’t be afraid to share your passion for care and leadership in your application. Tell us why you’re excited about this opportunity and how you can contribute to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Priority Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and the specific needs of the service user. This will help you demonstrate how your experience aligns with the role and show that you're genuinely interested in providing person-centred care.
✨Showcase Your Leadership Style
As a Team Leader, your leadership style is crucial. Be prepared to discuss your approach to mentoring and guiding a team. Share specific examples from your past experiences where you've successfully led a team, especially in complex care settings, and how you fostered a calm and empathetic environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about times when you've had to manage crises or support staff through difficult circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company culture aligns with your values. Inquire about the team dynamics, ongoing training opportunities, and how they support staff in delivering high-quality care.
