At a Glance
- Tasks: Lead a dedicated team providing compassionate care for a young man with complex health needs.
- Company: Supportive organisation focused on person-centred care and team development.
- Benefits: Above-market pay, flexible hours, and dedicated learning opportunities.
- Other info: Join a calm, empathetic team culture with excellent career growth potential.
- Why this job: Make a real difference in someone's life while developing your leadership skills.
- Qualifications: NVQ Level 4 in Health & Social Care and 5+ years in complex care.
The predicted salary is between 38500 - 42000 £ per year.
Location: CH60, Wirral
Hours: 30 hours per week (2.5 days) Monday - Friday
Pay Rate: £18.50 - increasing to £20ph once a full team is in place.
Essential: Driver with a clean UK licence (manual or automatic)
About the Role
We are recruiting an experienced Team Leader to support a specialist complex care package for a young man with complex health needs living at home in the Wirral. This is a hands-on leadership role, ideal for someone who is passionate about person-centred, compassionate care and who can provide calm, consistent leadership to a small, dedicated team. You will lead by example, ensuring care is delivered with dignity, empathy and respect, while supporting staff to grow in confidence and skill. The Team Leader will attend shifts first, be involved in the recruitment of a small team and ensure safe, consistent practice and effective oversight.
Working Hours & Structure
This is a day-based leadership role, working 30hrs per week across 2.5 days alongside a 2nd Team leader sharing responsibility. Typical working pattern includes:
- Approximately 08:00 - 20:00, with mid-week handover
- Overseeing morning and evening staff handovers
- Occasionally supporting or advising around night support if required
About the Service User
You will be supporting a young man with complex health needs, including:
- Support with personal care and hygiene
- Medications
- Seizure management
- Nutrition support
- Moving and handling, including hoists and slings
- Non-verbal communication and neuro disability
- Calm, reassuring support
- Sensory interaction
- Time outdoors
- Meaningful, relationship-based care
Key Responsibilities
- Work alongside the support worker team to guide and mentor
- Liaising with family members and professionals
- Responding to the needs of the service throughout the day
- Observing practice and ensuring staff are trained and confident
- Provide day-to-day leadership and supervision for a small team
- Ensure safe, high-quality, person-centred care is delivered consistently
- Support staff inductions, job shadowing, and competencies
- Promote safe practices and ongoing learning
- Oversee support plans, risk assessments, and documentation
- Promote a positive, calm and empathetic team culture
Experience & Skills Required
- Minimum NVQ Level 4 (or above) in Health & Social Care
- 5+ years experience in complex care and team leading
- Experience supporting neurological conditions and epilepsy
- Confident with moving and handling, including hoists and slings
- Confident in clinical care tasks such as PEG feeding
- A calm, empathetic and confident leadership style
- Excellent verbal communication and recording skills
What We Offer
- Above-market pay
- Dedicated learning and development support
- Job shadowing
- Hands-on support from the Clinical Lead Nurse
- Free online training courses
- Refer-a-Friend scheme (up to £500)
- Flexible PAYE holiday pay
Some of our roles require drivers and male or female employees only. Where indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010.
Training and Quality Lead employer: Priority Recruitment Services
Join our dedicated team in Wirral, where we prioritise compassionate, person-centred care and foster a supportive work culture. As a Training and Quality Lead, you will benefit from above-market pay, extensive learning opportunities, and hands-on support from experienced professionals, all while making a meaningful impact in the lives of those we serve. Our commitment to employee growth and a positive team environment makes us an exceptional employer for those passionate about complex care.
Contact Details:
Priority Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Training and Quality Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to complex care and leadership. We recommend role-playing with a friend or using online resources to boost your confidence. Show them you’re the calm, empathetic leader they need!
✨Tip Number 3
Don’t forget to showcase your hands-on experience! When you get the chance to chat with potential employers, highlight your practical skills in supporting individuals with complex health needs. It’s all about demonstrating that you can lead by example.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Let’s get you that Team Leader role!
We think you need these skills to ace Training and Quality Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Team Leader role. Highlight your experience in complex care and leadership, and show us how your skills align with our values of person-centred, compassionate care.
Showcase Relevant Experience:We want to see your hands-on experience! Include specific examples of your work with complex health needs, especially any experience with neurological conditions or epilepsy. This will help us understand how you can lead our dedicated team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Priority Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and the specific needs of the service user. This will help you demonstrate how your experience aligns with the role and show that you're genuinely interested in providing person-centred care.
✨Showcase Your Leadership Style
As a Team Leader, your leadership style is crucial. Be prepared to discuss your approach to mentoring and guiding a team. Share specific examples from your past experiences where you've successfully led a team, especially in complex care settings, and how you fostered a calm and empathetic environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about times when you've had to manage crises or support staff through difficult circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how they measure success in this role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
