At a Glance
- Tasks: Lead a busy store, drive sales, and develop your team in a dynamic retail environment.
- Company: Join a leading telecoms franchise with a strong industry reputation.
- Benefits: Competitive salary, uncapped commission, exclusive discounts, and ongoing training.
- Other info: Enjoy regular incentives, social events, and a focus on employee wellbeing.
- Why this job: Take ownership of a high-footfall store and make a real impact on customer experience.
- Qualifications: Previous management experience in telecoms retail and a passion for coaching teams.
The predicted salary is between 32000 - 36000 £ per year.
Location: Great Yarmouth
Basic Salary: £32,000–£36,000 DOE
OTE: £50,000–£60,000+ per annum
Shift and schedule: Trading hours are 9:00 am–5:30 pm Monday to Saturday and 10:00 am–4:00 pm on Sundays. Five-day working pattern across seven days.
Priority Recruitment are pleased to be working with a leading telecoms franchise to recruit an experienced Store Manager in Great Yarmouth. This is an excellent opportunity for an established telecoms manager to take ownership of the franchise's busiest store. With high footfall and strong earning potential, we're looking for a confident, commercially focused leader who can drive sales, develop their team and deliver a consistently strong customer experience.
You'll have the autonomy to shape the store's culture, lead from the front and turn its commercial opportunities into results. Our client represents one of the UK's leading telecoms brands, offering competitive deals on mobile, broadband and the latest technology. If you're an experienced telecoms manager who's passionate about people and performance, we'd love to hear from you.
What's in it for you:
- £32,000–£36,000 basic salary, depending on experience.
- Uncapped commission, with an OTE of £50,000–£60,000+.
- The opportunity to lead the franchise's busiest store.
- Be part of an established franchise with an excellent industry reputation.
- Exclusive staff discounts on phones, plans and accessories, extended to friends and family.
- Access to premium technology at cost price - ideal for anyone who loves their gadgets.
- Regular team incentives, social events and monthly recognition awards.
- A strong focus on employee wellbeing, alongside ongoing training and personal development.
More about the role:
- Take full ownership of the store's sales, operational and customer service performance.
- Lead from the front on the shop floor, providing tailored advice across mobile, broadband, accessories and other connected products.
- Coach, motivate and manage your team to achieve individual and store targets.
- Make the most of the store's high footfall through effective team deployment, strong customer engagement and consistent sales standards.
- Monitor performance against key telecoms KPIs, identifying opportunities to improve sales, conversion and customer retention.
- Manage day-to-day store operations, including stock, merchandising, compliance and reporting.
- Maintain the high standards expected within a regulated telecoms retail environment.
- Handle customer escalations professionally and work towards positive outcomes.
- Provide the wider management team with clear feedback on performance, training requirements and commercial opportunities.
Successful Applicant:
- Previous management experience within telecoms retail or a mobile network environment is essential.
- A proven record of leading a team and delivering against demanding sales targets.
- Strong knowledge of telecoms products, services, customer journeys and performance measures.
- Confident coaching, developing and managing the performance of a sales team.
- Commercially aware and comfortable taking full responsibility for store results.
- Experienced in managing store operations, compliance and customer escalations.
- A strong communicator who can build trust with customers, colleagues and senior management.
- Hands-on, proactive and able to maintain high standards in a busy, target-driven environment.
About Priority Recruitment: Since 2012, we've specialised in retail recruitment with one simple goal - to deliver a brilliant, personal experience for both our clients and candidates. Rated 4.9/5 on Google, we're proud of the relationships we've built and the careers we've helped shape.
If you're an experienced telecoms manager ready to take ownership of a busy store in Great Yarmouth, we'd love to hear from you.
Store Manager in Norwich employer: Priority Recruitment Services
Join a highly regarded provider of High Court Enforcement services in Salisbury, where you will benefit from a competitive earnings structure and flexible working arrangements tailored to your lifestyle. Our supportive work culture fosters professional growth, offering both permanent and self-employed roles with ongoing operational assistance and a consistent flow of enforcement instructions, ensuring you can maximise your potential and achieve meaningful outcomes for clients.
Contact Details:
Priority Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Norwich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Priority Recruitment Services, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Priority Recruitment Services!
We think you need these skills to ace Store Manager in Norwich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Priority Recruitment Services, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Priority Recruitment Services and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Priority Recruitment Services that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Priority Recruitment Services
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
