At a Glance
- Tasks: Lead a dedicated team providing compassionate care for a young man with complex health needs.
- Company: Join a supportive organisation focused on person-centred care and team development.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Enjoy hands-on support and free online training courses to enhance your skills.
- Why this job: Make a real difference in someone's life while developing your leadership skills.
- Qualifications: NVQ Level 4 in Health & Social Care and experience in complex care required.
The predicted salary is between 38500 - 42000 £ per year.
Location: CH60, Wirral
Hours: 30 hours per week (2.5 days) Monday - Friday
Pay Rate: £18.50 - increasing to £20ph once a full team is in place.
Essential: Driver with a clean UK licence (manual or automatic)
About the Role
We are recruiting an experienced Team Leader to support a specialist complex care package for a young man with complex health needs living at home in the Wirral. This is a hands-on leadership role, ideal for someone who is passionate about person-centred, compassionate care and who can provide calm, consistent leadership to a small, dedicated team. You will lead by example, ensuring care is delivered with dignity, empathy and respect, while supporting staff to grow in confidence and skill. The Team Leader will attend shifts first, be involved in the recruitment of a small team and ensure safe, consistent practice and effective oversight.
Working Hours & Structure
This is a day-based leadership role, working 30hrs per week across 2.5 days alongside a 2nd Team leader sharing responsibility. Typical working pattern includes:
- Approximately 08:00 - 20:00, with mid-week handover
- Overseeing morning and evening staff handovers
- Occasionally supporting or advising around night support if required
About the Service User
You will be supporting a young man with complex health needs, including:
- Support with personal care and hygiene
- Medications
- Seizure management
- Nutrition support
- Moving and handling, including hoists and slings
- Non-verbal communication and neuro disability
- Calm, reassuring support
- Sensory interaction
- Time outdoors
- Meaningful, relationship-based care
Key Responsibilities
- Work alongside the support worker team to guide and mentor
- Liaising with family members and professionals
- Responding to the needs of the service throughout the day
- Observing practice and ensuring staff are trained and confident
- Provide day-to-day leadership and supervision for a small team
- Ensure safe, high-quality, person-centred care is delivered consistently
- Support staff inductions, job shadowing, and competencies
- Promote safe practices and ongoing learning
- Oversee support plans, risk assessments, and documentation
- Promote a positive, calm and empathetic team culture
Experience & Skills Required
- Minimum NVQ Level 4 (or above) in Health & Social Care
- 5 years experience in complex care and team leading
- Experience supporting neurological conditions and epilepsy
- Confident with moving and handling, including hoists and slings
- Confident in clinical care tasks such as PEG feeding
- A calm, empathetic and confident leadership style
- Excellent verbal communication and recording skills
What We Offer
- Above-market pay
- Dedicated learning and development support
- Job shadowing
- Hands-on support from the Clinical Lead Nurse
- Free online training courses
- Refer-a-Friend scheme (up to £500)
- Flexible PAYE holiday pay
Some of our roles require drivers and male or female employees only. Where indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010.
Apply now for more details, we'd love to hear from you!
Team Leader in Hampshire employer: Priority Recruitment Services
Join a compassionate and dedicated team as a Team Leader in Complex Care, where you will have the opportunity to make a meaningful impact on the life of a young man with complex health needs in the Wirral. Our supportive work culture prioritises personal and professional growth, offering above-market pay, dedicated learning opportunities, and hands-on support from experienced professionals. With a focus on person-centred care, you will lead a small team in a rewarding environment that values empathy, respect, and ongoing development.
Contact Details:
Priority Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of digging on their website and social media. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and run through some common interview questions. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've led a team in the past, especially in complex care settings. This will demonstrate your capability and passion for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Team Leader in Hampshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Team Leader role. Highlight your experience in complex care and leadership, and show us how your skills align with our values of person-centred, compassionate care.
Showcase Your Experience:We want to see your hands-on experience! Include specific examples of how you've led teams, supported individuals with complex health needs, and ensured high-quality care. This will help us understand your approach and expertise.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Team Leader position. We can’t wait to hear from you!
How to prepare for a job interview at Priority Recruitment Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the specific responsibilities of a Team Leader in complex care, especially around person-centred care and supporting staff. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach. Think about examples where you've led a team effectively, particularly in challenging situations. Highlight how you promote a calm and empathetic culture, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex care situations. Practice responses that showcase your experience with neurological conditions and your approach to ensuring safe, high-quality care.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.