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Staffordshire
Job Title: Technical Support Engineer
Location: Staffordshire
Pay rate: From £26,000 per annum (DOE)
Schedule: Monday to Friday, Full Time (Hybrid working available)
Priority Recruitment are excited to present a fantastic opportunity for a Technical Support Engineer to join a growing UK business based in Staffordshire.
This is a brilliant chance to step into a hands-on IT support role with a company that blends professionalism with purpose. You\’ll play a key role in keeping the systems and networks running smoothly, ensuring the wider team is set up for success. It’s perfect for someone passionate about tech, who’s looking to make a real impact in a business that values service, trust and the pursuit of excellence.
What’s in it for you:
– Salary starting from £26,000 (dependent on experience)
– Hybrid working (1 day from home per week)
– 25 days holiday + Bank Holidays
– Full Christmas shutdown
– Work-based pension
– Company sick pay & mental health initiative
– Free on-site parking
– Excellent office space with social and breakout areas
– Dress-down days and regular social events
About the Role:
– Be the go-to person for all internal IT and tech-related issues
– Troubleshoot hardware, software, and network faults
– Work closely with an external IT partner for more complex problems
– Manage IT inventory and maintain all systems and equipment across teams
– Support GDPR compliance and assist with Cyber Essentials accreditations
– Contribute to system/process improvements and identify new tech solutions
– Liaise with suppliers and support automation/CRM projects
– Maintain a safe and tidy comms room and support the Collect system
Who You Are:
– Experienced in IT support, with strong knowledge of hardware/software setups
– A confident communicator—clear, tactful, and people-friendly
– Organised and able to multitask across systems and responsibilities
– Proactive, commercially aware, and always on the lookout for improvements
– Flexible, willing to learn, and enthusiastic about driving efficiency
Whether you’re already in a Technical Support role or ready for your next step, this is an excellent opportunity to grow with a values-driven business that truly invests in its people.
Apply now to find out more—we’d love to hear from you!
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Contact Detail:
Priority Recruitment LTD Recruiting Team
