At a Glance
- Tasks: Lead a dynamic team, manage store operations, and deliver exceptional customer service.
- Company: Join a leading telecoms brand known for competitive contracts and award-winning service.
- Benefits: Enjoy a starting salary of £28,000-£30,000, uncapped commission, and exclusive staff discounts.
- Why this job: Be part of an energetic team with growth opportunities and a fun work culture.
- Qualifications: Experience in retail management, strong leadership skills, and a passion for tech are essential.
- Other info: Flexible working hours and regular team incentives make this role exciting and rewarding.
The predicted salary is between 22400 - 24000 £ per year.
Job Title:Store Manager
Location:Tonbridge
Basic Salary:£28,000 – £30,000
OTE:Between £40,000 – £50,000+ per annum
Shift and schedule:Trading hours are 9:30 am – 6:00 pm, Monday to Saturday, and 10:00 am – 4:00 pm on Sundays. 5-7 day working pattern
Priority Recruitmentare pleased to present this exciting opportunity for aStore Leaderbased inTonbridge.
This opportunity offers complete autonomy, a defined progression path, and the chance to be part of an award-winning sales team. With industry-leading support and a tailored training platform, this role offers plenty of opportunities for personal and professional growth. Our client is a leading telecoms brand, priding themselves on providing some of the most competitive mobile and broadband contracts and deals on the hottest new phones and accessories.
Are you an experienced Store Manager or a Retail/Sales Management professional ready to step into a dynamic new role?
What’s in it for you:
– Starting salary between £28,000 and £30,000per annum, with a review and increase upon successful completion of probation.
– Monthly commission, paid on performance, with anuncapped structurethat rewards results.
– Join anaward-winning franchiserecognised for excellence within the telecoms industry.
– Enjoyexclusive staff discountson phones, plans, and accessories – plus extended perks for friends and family.
– Access premium accessories at cost price– ideal for tech lovers and savvy savers alike.
– Regularteam incentives, social events, and monthly recognition awardsto celebrate wins and keep things fun.
More about the role:
– Welcoming customers into the store and setting the tone for a professional, approachable, and customer-first environment.
– Leading by example on the shop floor – offering tailored advice on mobile plans, handsets, broadband, and tech accessories based on each customer’s needs.
– Managing day-to-day operations, ensuring the team delivers outstanding service and achieves commercial targets.
– Coaching and motivating team members to hit KPIs, build product knowledge, and grow confidence in selling and upselling telecom solutions.
– Overseeing the sales floor – stepping in to support team members, resolve customer queries, and drive performance.
– Monitoring and maintaining stock levels, processing deliveries, and ensuring all products are merchandised in line with brand standards.
– Handling transactions, returns, and customer escalations with confidence and care, ensuring every customer leaves satisfied.
– Taking ownership of store presentation, compliance, and cleanliness, ensuring everything’s running smoothly behind the scenes.
– Reporting on daily/weekly sales figures, identifying areas for improvement, and putting plans in place to boost results.
– Feeding back insights to area managers and the wider franchise group to help shape promotions, training needs, and operational improvements.
– Bringing energy, organisation, and initiative, you’re the go-to person when things need sorting quickly and effectively.
Successful Applicant:
– Proven background in a telecoms, tech, or customer-focused retail environment.
– Confident leading from the front – experienced in coaching and motivating teams to smash sales targets.
– Thrives in fast-paced, target-driven settings where every day brings something new.
– Strong track record of delivering results, both individually and through others.
– Hands-on and proactive – just as comfortable rolling up your sleeves on the shop floor as you are reviewing performance.
– Passionate about tech and telecoms – stays up to date with the latest products, plans, and market trends.
– Clear, confident communicator who knows how to get the best out of their team and build customer trust.
– Positive, solutions-focused attitude – driven by hitting goals and creating a brilliant in-store experience.
– Comfortable working independently and making decisions that benefit the team, the customer, and the business.
About Priority Recruitment
We are a retail specialist agency, established in 2012 with a unique goal in mind: to create genuinely awesome recruitment experiences with a personal touch.
Rated 4.9/5 on Google, we value our staff and go out of our way to ensure they have a positive experience with us and our clients.
Whether you’re an experienced Store Manager or are ready for the next step in your managerial career, this is an incredible opportunity to become a part of an ambitious and successful brand.
Apply now for more details, we’d love to hear from you!
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Store Manager in Tonbridge) employer: Priority Recruitment LTD
Contact Detail:
Priority Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Tonbridge)
✨Tip Number 1
Familiarise yourself with the latest trends in telecoms and technology. Being knowledgeable about current products and services will not only impress during interviews but also show your passion for the industry.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully motivated and coached teams in previous roles. Highlighting specific achievements can set you apart from other candidates.
✨Tip Number 3
Research the company culture and values of the telecoms brand you're applying to. Tailoring your conversation to align with their ethos can help you connect better during interviews.
✨Tip Number 4
Prepare to discuss how you handle customer service challenges. Sharing real-life examples of resolving issues effectively can showcase your problem-solving skills and customer-first attitude.
We think you need these skills to ace Store Manager in Tonbridge)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in telecoms or tech. Use specific examples of how you've led teams to achieve sales targets and improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the telecoms industry and your leadership skills. Mention how your background aligns with the responsibilities of the Store Manager role and express your enthusiasm for joining an award-winning team.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements such as sales growth percentages, successful team projects, or awards received. This will demonstrate your ability to deliver results and lead effectively.
Showcase Your Customer Focus: Emphasise your commitment to providing excellent customer service. Share examples of how you've resolved customer issues or improved the shopping experience, as this is crucial for the Store Manager position.
How to prepare for a job interview at Priority Recruitment LTD
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully coached team members in the past and share specific instances where your leadership made a difference in achieving sales targets.
✨Know the Products Inside Out
Familiarise yourself with the latest mobile plans, handsets, and accessories offered by the company. Being knowledgeable about the products will not only impress your interviewers but also show your passion for the telecoms industry.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you had to handle difficult customers or resolve conflicts within your team, and be ready to discuss how you managed those situations effectively.
✨Demonstrate Your Results-Driven Mindset
Highlight your track record of delivering results in previous roles. Be prepared to discuss specific KPIs you've met or exceeded, and how your contributions have positively impacted sales and team performance.