At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join a leading telecoms brand with an award-winning sales team.
- Benefits: Competitive salary, uncapped commission, exclusive staff discounts, and fun team events.
- Other info: Be part of a supportive culture that values personal and professional growth.
- Why this job: Step into a role with autonomy and clear progression in a fast-paced environment.
- Qualifications: Telecoms experience and at least one year of management experience required.
The predicted salary is between 30000 - 44000 £ per year.
Location: Middlesbrough
Basic Salary: £30,000
OTE: £36,000 - £44,000+ per annum
Shift and schedule: Trading hours are 9 am - 5:30 pm, Monday to Saturday, and 10:30 am - 4:30 pm on Sundays. 5 over 7 day working pattern.
This opportunity offers complete autonomy, a defined progression path, and the chance to be part of an award-winning sales team. With industry-leading support and a tailored training platform, this role offers plenty of opportunities for personal and professional growth. Our client is a leading telecoms brand, priding themselves on providing some of the most competitive mobile and broadband contracts and deals on the hottest new phones and accessories.
What’s in it for you:
- Starting salary of £30,000 per annum.
- Monthly commission, paid on performance, with an uncapped structure that rewards results.
- Join an award-winning franchise recognised for excellence within the telecoms industry.
- Enjoy exclusive staff discounts on phones, plans, and accessories - plus extended perks for friends and family.
- Access premium accessories at cost price - ideal for tech lovers and savvy savers alike.
- Regular team incentives, social events, and monthly recognition awards to celebrate wins and keep things fun.
More about the role:
- Welcoming customers into the store and setting the tone for a professional, approachable, and customer-first environment.
- Leading by example on the shop floor - offering tailored advice on mobile plans, handsets, broadband, and tech accessories based on each customer’s needs.
- Managing day-to-day operations, ensuring the team delivers outstanding service and achieves commercial targets.
- Coaching and motivating team members to hit KPIs, build product knowledge, and grow confidence in selling and upselling telecom solutions.
- Overseeing the sales floor - stepping in to support team members, resolve customer queries, and drive performance.
- Monitoring and maintaining stock levels, processing deliveries, and ensuring all products are merchandised in line with brand standards.
- Handling transactions, returns, and customer escalations with confidence and care, ensuring every customer leaves satisfied.
- Taking ownership of store presentation, compliance, and cleanliness, ensuring everything’s running smoothly behind the scenes.
- Reporting on daily/weekly sales figures, identifying areas for improvement, and putting plans in place to boost results.
- Feeding back insights to area managers and the wider franchise group to help shape promotions, training needs, and operational improvements.
- Bringing energy, organisation, and initiative; you’re the go-to person when things need sorting quickly and effectively.
Successful Applicant:
- Telecoms experience essential.
- At least one year of management experience, as this is the client's busiest location.
- Confident leading from the front - experienced in coaching and motivating teams to smash sales targets.
- Thrive in fast-paced, target-driven settings where every day brings something new.
- Strong track record of delivering results, both individually and through others.
- Hands-on and proactive – just as comfortable rolling up your sleeves on the shop floor as you are reviewing performance.
- Passionate about tech and telecoms – stays up to date with the latest products, plans, and market trends.
- Clear, confident communicator who knows how to get the best out of their team and build customer trust.
- Positive, solutions-focused attitude – driven by hitting goals and creating a brilliant in-store experience.
- Comfortable working independently and making decisions that benefit the team, the customer, and the business.
About Priority Recruitment:
We are a retail specialist agency, established in 2012 with a unique goal in mind: to create genuinely awesome recruitment experiences with a personal touch. Rated 4.9/5 on Google, we value our staff and go out of our way to ensure they have a positive experience with us and our clients. Whether you’re an experienced Assistant Manager or are ready for the next step in your managerial career, this is an incredible opportunity to become a part of an ambitious and successful brand.
Apply now for more details, we’d love to hear from you!
Assistant Manager in Middlesbrough) employer: Priority Recruitment LTD
Join a leading telecoms brand in Middlesbrough as an Assistant Manager, where you will enjoy a competitive salary and uncapped commission structure that rewards your performance. With a strong focus on employee growth, you will benefit from tailored training, regular team incentives, and a vibrant work culture that celebrates success and fosters collaboration. This role not only offers autonomy in managing day-to-day operations but also the chance to be part of an award-winning sales team dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Middlesbrough)
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for Assistant Managers, like how you handle team dynamics or boost sales. The more you rehearse, the more confident you'll feel when it counts.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp and professional. It shows you’re serious about the role and ready to lead the team from day one.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Manager in Middlesbrough)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Manager role. Highlight your telecoms experience and any management roles you've held, as we want to see how you can lead our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for tech and telecoms, and explain why you're the perfect fit for our award-winning sales team. We love a good story!
Showcase Your Achievements:When detailing your past roles, focus on your achievements. Did you smash sales targets or improve team performance? We want to know how you made a difference in your previous positions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this exciting opportunity to join our team in Middlesbrough!
How to prepare for a job interview at Priority Recruitment LTD
✨Know Your Stuff
Make sure you brush up on the latest telecom products and trends. Being able to discuss current mobile plans or tech accessories will show your passion for the industry and impress your interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team to hit sales targets or improved customer service, as this role requires strong management experience.
✨Be Customer-Centric
Think about how you can create a positive customer experience. Be ready to share your approach to handling customer queries and escalations, as well as how you ensure every customer leaves satisfied.
✨Demonstrate Your Problem-Solving Skills
In a fast-paced retail environment, challenges arise daily. Prepare to discuss how you've tackled issues in the past, whether it's managing stock levels or resolving team conflicts, to show you're proactive and solutions-focused.
