At a Glance
- Tasks: Welcome guests, manage bookings, and maintain cleanliness in a vibrant leisure facility.
- Company: Join Priority Care Group, where your care makes a real difference every day.
- Benefits: Earn £12.90 per hour with full training, professional development, and a supportive team.
- Other info: Opportunities for growth and training in pool operations available.
- Why this job: Make an impact in health and wellbeing while enjoying a friendly work environment.
- Qualifications: Great customer service skills and a positive attitude are essential.
The predicted salary is between 12.9 - 12.9 £ per hour.
Leisure Attendant / Reception Assistant
Please Note: Unfortunately, we are unable to provide visa sponsorship for this role. Applicants must have an existing right to work in the UK.
At Priority Care Group, we know that our Care Assistants make a real difference every day.
We are looking for caring, compassionate and dedicated individuals who are passionate about supporting people to live with dignity, choice and independence.
Whether you're experienced in care or looking to start a rewarding career, we'll provide the training and support you need to succeed.
Key Responsibilities
- Reception & Customer Service
- Welcome and assist visitors, clients, and guests in a professional and friendly manner.
- Manage reception duties, including answering telephone calls and responding to enquiries.
- Handle bookings, appointments, and customer payments where required.
- Provide information regarding pool sessions, services, and facility rules.
- Facility Cleaning & Housekeeping
- Maintain high standards of cleanliness throughout the hydrotherapy pool facility.
- Clean and sanitise changing rooms, showers, toilets, and communal areas.
- Wash down and disinfect baby changing facilities and equipment.
- Ensure cleaning schedules are completed and documented accurately.
- Report maintenance issues or health and safety concerns promptly.
- Pool Operations
- Carry out routine water quality testing in accordance with operational procedures.
- Monitor and record pool chemical levels and report any irregularities.
- Assist in maintaining a safe environment for all pool users.
- Follow all health and safety, infection prevention, and hygiene procedures.
- What We’re Looking For
- Excellent customer service and communication skills.
- A positive and approachable attitude.
- Ability to work independently and as part of a team.
- Good attention to detail and high standards of cleanliness.
- Reliable, trustworthy, and punctual.
- Basic IT skills for reception and record-keeping duties.
Desirable
- Previous experience in a leisure, hospitality, healthcare, or customer service environment.
- Knowledge of pool plant operations and water testing procedures.
- First Aid qualification (or willingness to undertake training).
- Pool Plant Operator qualification (training may be provided for the right candidate).
What We Offer
- Full training and ongoing support.
- Friendly and supportive working environment.
- Opportunities for professional development.
- Pension scheme and other company benefits.
If you are passionate about customer service and maintaining high standards in a health and wellbeing environment, we would love to hear from you.
This role requires PVG Scheme membership (or willingness to obtain), SSSC registration (or willingness to obtain) and satisfactory references in line with Safer Recruitment guidance.
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Leisure Attendant / Reception Assistant in Dundee employer: Priority Care Group
Priority Care Group is an exceptional employer that values its staff by offering flexible working hours and a supportive work culture in the heart of Scotland. Employees benefit from competitive pay rates, a loyalty bonus, and opportunities for personal growth within a caring environment dedicated to high-quality service and individual dietary needs.
