At a Glance
- Tasks: Welcome guests, manage bookings, and maintain cleanliness in a vibrant leisure facility.
- Company: Join Priority Care Group, where your care makes a real difference every day.
- Benefits: Earn £12.90 per hour with full training, support, and professional development opportunities.
- Other info: Flexible hours and a chance to grow in the leisure and healthcare sector.
- Why this job: Make an impact in health and wellbeing while enjoying a friendly work environment.
- Qualifications: Great customer service skills and a positive attitude are essential.
The predicted salary is between 12.9 - 12.9 £ per hour.
Leisure Attendant / Reception Assistant
Please Note: Unfortunately, we are unable to provide visa sponsorship for this role. Applicants must have an existing right to work in the UK.
At Priority Care Group, we know that our Care Assistants make a real difference every day.
We are looking for caring, compassionate and dedicated individuals who are passionate about supporting people to live with dignity, choice and independence.
Whether you're experienced in care or looking to start a rewarding career, we'll provide the training and support you need to succeed.
Key Responsibilities
- Reception & Customer Service
- Welcome and assist visitors, clients, and guests in a professional and friendly manner.
- Manage reception duties, including answering telephone calls and responding to enquiries.
- Handle bookings, appointments, and customer payments where required.
- Provide information regarding pool sessions, services, and facility rules.
- Facility Cleaning & Housekeeping
- Maintain high standards of cleanliness throughout the hydrotherapy pool facility.
- Clean and sanitise changing rooms, showers, toilets, and communal areas.
- Wash down and disinfect baby changing facilities and equipment.
- Ensure cleaning schedules are completed and documented accurately.
- Report maintenance issues or health and safety concerns promptly.
- Pool Operations
- Carry out routine water quality testing in accordance with operational procedures.
- Monitor and record pool chemical levels and report any irregularities.
- Assist in maintaining a safe environment for all pool users.
- Follow all health and safety, infection prevention, and hygiene procedures.
- What We’re Looking For
- Excellent customer service and communication skills.
- A positive and approachable attitude.
- Ability to work independently and as part of a team.
- Good attention to detail and high standards of cleanliness.
- Reliable, trustworthy, and punctual.
- Basic IT skills for reception and record-keeping duties.
Desirable
- Previous experience in a leisure, hospitality, healthcare, or customer service environment.
- Knowledge of pool plant operations and water testing procedures.
- First Aid qualification (or willingness to undertake training).
- Pool Plant Operator qualification (training may be provided for the right candidate).
What We Offer
- Full training and ongoing support.
- Friendly and supportive working environment.
- Opportunities for professional development.
- Pension scheme and other company benefits.
If you are passionate about customer service and maintaining high standards in a health and wellbeing environment, we would love to hear from you.
This role requires PVG Scheme membership (or willingness to obtain), SSSC registration (or willingness to obtain) and satisfactory references in line with Safer Recruitment guidance.
#J-18808-Ljbffr
Leisure Attendant / Reception Assistant in Dundee employer: Priority Care Group
At Priority Care Group, we pride ourselves on being an exceptional employer that values the dedication and compassion of our Care Assistants. Located in a supportive environment, we offer competitive salaries, comprehensive training, and genuine opportunities for career progression, ensuring that our employees feel valued and empowered to make a difference in the lives of those they care for. With a strong focus on employee wellbeing and a culture of respect and teamwork, we are committed to fostering a rewarding and fulfilling workplace for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant / Reception Assistant in Dundee
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Priority Care Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Priority Care Group
Don't be shy about reaching out to Priority Care Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Attendant / Reception Assistant in Dundee
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Priority Care Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Priority Care Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
