Product Enablement & Transformation, Product Manager - Fieldglass, Executive Director, Birmingham

OUR IMPACT The Product Enablement & Transformation team is a global team who enable Goldman Sachs to actively and effectively manage our vendor population, supply chain effectiveness, travel & expense processing & Source-to-Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert, this team seeks to fulfil the vision of our clients, partners and employees through platforms like Ariba, S4, Concur & Fieldglass. The Product Enablement & Transformation team partner with senior leadership, process owners, Spend Management Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results.

Role Overview As a Product Manager/Owner for ProFees, you will need to work within our Professional Services category, owning tools like Fieldglass and other MSP-owned applications to progress and enable our Consulting, Advisory, Temp Staffing and Non-employee strategy. You will be required to drive change across the E2E platform suite, including tools like Ariba Sourcing & Contracting, Buying & Invoicing, & SLP. You will need to utilize internally built applications to ensure our leadership and business stakeholders have access to up-to-date information and spend transparency. You will demonstrate strong techno-functional abilities in the S2P application suite, specializing in Fieldglass (across SoW, Profile Worker and Staff Aug modules) and be able to effectively navigate our S2P platforms and also lead identification of new/equivalent platforms & defining future state. You will understand and facilitate optimization of the E2E associated infrastructure supporting the business process & strategy, engaging deeply with users and stakeholders on a regular basis. You will support wider infrastructure priorities, standards and strategy globally as well as playing leadership roles across various forums or teams. You will own vendor relationships for the tool set used to enable your product.

Principal Responsibilities

• Own the Product strategy for our Professional Services Procurement Product, primarily driving the platform strategy of Fieldglass, but also partnering across MSP products, enriching data with other data from the data lake to deliver a seamless product experience.
• You will have a bias for user experience, seeking to refine the product and drive user-centric platform strategies to make the buying process seamless, orchestrated, controlled and transparent.
• You will be data-led in your decision making, having an insatiable appetite for information to make better decisions and understand application adoption and success.
• You will be an excellent business partner, enrolling Engineering, Sourcing and our business stakeholders to ensure complete engagement and the best outcome.
• You will look to constantly grow your knowledge and experience, staying close to industry trends and emerging technologies.
• You will work with other Product SMEs to identify and drive a robust prioritization of enhancement requests, and work to adopt new functionality being released by SAP as well as including identification of in-house changes that optimize usage or user experience across the S2P lifecycle.
• Have a bias for flexibility and a 'how can we make this work' approach to the most difficult problems to solve: you will possess grit.
• Liaise with Engineering and development teams in communicating business requirements, data migration, testing and deployment of new infrastructure capabilities.
• Analyze, document and update business requirements and manage changes made to requirements.
• Work with S2P Reporting Team & SM Engineering to develop scorecards & KPIs to monitor and track SLA and manage the vendor relationships, to ensure adequate performance & stability.
• Pro-actively work with the wider team on the day-to-day technical queries related to system logic and perform defect/data analysis as well as support specific audits, internal and external.
• Communicate progress and relevant updates to project drivers, relevant functions and maintain key documentation of approvals where required.

Basic Qualifications

• Strong functional skills with 6-8 years of experience in SAP Fieldglass or similar application.
• Strong integration experience with other modules within SAP (Ariba, S4 HANA, Guided Buying, Concur).
• 8+ years' experience in Source to Pay, Program Management, Operations or similar.
• Clear fundamentals of Source to Pay Process and should ideally have at least 6 years of hands on experience with Fieldglass.
• Should have led at least one large scale platform deployment project in Professional Services space.
• Knowledge on Agile change management and platforms like JIRA and Confluence or similar would be add on.
• Flexible and focused work ethic to deliver in a global organization delivering both organizational and technical system changes.
• Strong analytical skills and bias for using data to make decisions and confirm/set direction.
• Excellent communication skills and ability to interact effectively with Cross-functional teams & present to senior leadership.
• Ability to work across hierarchies and geographies, with flexible working style.
• Strong accounting knowledge and experience in accounting process, and understanding of ERP core processes.
• Highly motivated with ability to multi-task and remain organized in a fast paced environment.
• Experience in Financial Services industry will be beneficial but not a requirement.
• Technical and operational problem solving skills.
• Proactive, enthusiastic and team-oriented approach.