Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with warm leads and guide them through our product offerings.
- Company: Join The Printed Cup Company, a fast-growing UK manufacturing business.
- Benefits: Full training, supportive environment, and modern office facilities.
- Why this job: Make connections and help customers discover amazing products without cold calling.
- Qualifications: Confident phone skills and a friendly personality are key.
- Other info: Gain valuable experience in a dynamic and growing industry.
The predicted salary is between 24000 - 36000 £ per year.
The Printed Cup Company is looking for temporary telesales agents to support our growing marketing activity by contacting warm inbound leads generated through our marketing channels. This role does not involve cold calling. You will be speaking with potential clients who have already expressed interest in our products and are expecting contact from our team. You will be responsible for making outbound calls, introducing our services, answering questions and guiding potential customers through the enquiry process. Full product training and telephone training will be provided. The role is based in our modern office facilities attached to our warehouse and production factory in Clitheroe, providing a great opportunity to understand how our products are manufactured and supplied.
Key Responsibilities
- Contact warm leads who have expressed interest in our products and services
- Make outbound calls to potential clients following up marketing enquiries
- Introduce The Printed Cup Company and explain our product offering
- Provide clear and accurate information about our products and services
- Answer customer questions and guide them through the enquiry process
- Record key details of customer conversations and enquiries
- Represent the company professionally and positively during all calls
Performance Expectations
- This role does not have financial sales targets. Performance will instead be measured on:
- Telephone etiquette and professionalism
- Ability to communicate information clearly and accurately
- Quality of customer interaction
- Conversion performance from enquiries to opportunities
- Ability to present the company and brand in a professional manner
What We’re Looking For
- Confident and professional telephone manner
- Good communication and listening skills
- Friendly and engaging personality
- Ability to build rapport quickly with potential customers
- Reliable and organised approach to work
- Previous telesales or customer service experience is beneficial but not essential
What We Offer
- Full product and telephone training
- A supportive and friendly working environment
- Modern offices based alongside our production facility
- Opportunity to gain experience within a fast-growing UK manufacturing business
Telesales Agent in Clitheroe employer: Printed Cup Company
Contact Detail:
Printed Cup Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Agent in Clitheroe
✨Tip Number 1
Get to know the company inside out! Before your call, do a bit of research on The Printed Cup Company. Understanding their products and values will help you sound more confident and knowledgeable when speaking with potential clients.
✨Tip Number 2
Practice makes perfect! Try role-playing with a friend or family member to get comfortable with introducing the company and answering common questions. This will help you feel more at ease during actual calls.
✨Tip Number 3
Be yourself! When you're on the phone, let your personality shine through. A friendly and engaging approach can make all the difference in building rapport with potential customers.
✨Tip Number 4
Don’t forget to follow up! After your initial call, if you have the opportunity, send a quick email to thank them for their time and reiterate key points. This shows professionalism and keeps the conversation going.
We think you need these skills to ace Telesales Agent in Clitheroe
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and engaging side. Remember, we’re looking for someone who can build rapport quickly with potential customers.
Tailor Your Application: Make sure to tailor your application to the role of Telesales Agent. Highlight any relevant experience or skills that match what we’re looking for, like your communication skills or previous customer service experience. It shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity! When you’re writing your application, keep your language clear and to the point. This reflects the kind of telephone etiquette and professionalism we value in our team. Avoid jargon and make it easy for us to understand your message.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about The Printed Cup Company and what we do!
How to prepare for a job interview at Printed Cup Company
✨Know the Product Inside Out
Before your interview, make sure you understand The Printed Cup Company's products and services. Familiarise yourself with their offerings so you can confidently discuss them during the interview. This will show your genuine interest and help you answer questions more effectively.
✨Practice Your Telephone Etiquette
Since this role heavily relies on telephone communication, practice your phone manner before the interview. Record yourself making mock calls to friends or family, focusing on clarity, tone, and professionalism. This will help you feel more comfortable and sound confident during the actual interview.
✨Showcase Your Listening Skills
During the interview, demonstrate your ability to listen actively. When asked questions, take a moment to think before responding, and ensure you address the specific points raised. This will highlight your communication skills and show that you value the conversation.
✨Be Ready to Build Rapport
Think of ways to connect with the interviewer on a personal level. Share relevant experiences or anecdotes that showcase your friendly and engaging personality. Building rapport is key in telesales, and showing you can do this in the interview will set you apart from other candidates.