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For Companies At a Glance
- Tasks: Manage customer accounts and ensure smooth order processing from start to finish.
- Company: Join The Printed Cup Company, a leading UK food packaging manufacturer.
- Benefits: Be part of a growing team with opportunities for career development.
- Why this job: Work with diverse clients and contribute to high-quality custom packaging solutions.
- Qualifications: Organised, detail-oriented, and confident in client communication.
- Other info: Modern office environment with a friendly and ambitious team.
The predicted salary is between 36000 - 60000 £ per year.
About Us
The Printed Cup Company is one of the UK’s longest-standing food packaging manufacturers and proudly one of the fastest printed cup companies in the UK. We specialise in the manufacture of printed paper cups and printed plastic cups, supplying coffee shops, distributors, marketing agencies, events companies and businesses across the UK and internationally. From our production facility and modern offices in Clitheroe, we design and manufacture high-quality branded cups including double wall hot cups, single wall cups and PET cold drink cups. As our business continues to grow, we are looking to recruit an Account Manager to support and develop our growing client base.
The Role
The Account Manager will play a key role in supporting our customers and ensuring a smooth experience from initial order through to production and delivery. This role will involve managing existing customer relationships, supporting new enquiries, and coordinating with internal departments including design, production and logistics. You will help ensure that customers receive excellent service while maintaining clear communication around lead times, artwork approval, order processing and delivery schedules.
Key Responsibilities
- Managing and supporting a portfolio of customer accounts
- Assisting clients with placing orders and managing repeat orders
- Communicating production lead times and managing customer expectations
- Liaising with the design team to coordinate artwork setup and approvals
- Working with the production and logistics teams to plan shipments and deliveries
- Supporting clients with payment processes and order confirmations
- Maintaining accurate records within the company CRM / systems
- Building strong relationships with customers through excellent communication
- Identifying opportunities to develop and grow customer accounts
- Supporting the development of a database of new potential customers
Products You Will Be Supporting
The role involves supporting clients across our full product range, including:
- Double wall hot drink cups
- Single wall paper cups
- PET cold drink cups
- Festival and event cups
- Bespoke branded packaging solutions
Skills & Experience
We are looking for someone who is:
- Organised with strong attention to detail
- Confident communicating with clients via phone and email
- Customer-focused with a positive and professional approach
- Able to manage multiple tasks and deadlines
- Comfortable working in a fast-paced manufacturing environment
- Experience in account management, customer service or sales support is beneficial but not essential
Working Environment
- Office-based role located in Clitheroe, Lancashire
- Modern offices attached to our warehouse and manufacturing facility
- Opportunity to work closely with production, design and management teams
Why Join The Printed Cup Company?
- Be part of a growing UK manufacturer
- Work with a wide range of businesses from independent coffee shops to major brands
- Support the delivery of high-quality custom printed packaging
- Join a friendly, ambitious and fast-moving team
Account Manager in Clitheroe employer: Printed Cup Company
Contact Detail:
Printed Cup Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Clitheroe
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Manager role at The Printed Cup Company. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research The Printed Cup Company and understand their products inside out. Be ready to discuss how your skills can help manage customer accounts and improve client relationships. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be awesome as their next Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining The Printed Cup Company team!
We think you need these skills to ace Account Manager in Clitheroe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing customer accounts and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Keep it friendly and professional, just like we are at The Printed Cup Company.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Printed Cup Company
✨Know Your Products
Familiarise yourself with the range of products The Printed Cup Company offers, like double wall hot drink cups and bespoke packaging solutions. Being able to discuss these products confidently will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've effectively communicated with clients in the past, whether through phone calls or emails. Highlight your ability to manage expectations and maintain strong relationships, as this will resonate well with the interviewers.
✨Demonstrate Organisational Skills
The role requires managing multiple accounts and tasks simultaneously. Bring along a few examples of how you've successfully organised your workload in previous roles. This could be through using CRM systems or simply keeping track of deadlines and orders.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within The Printed Cup Company. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.