At a Glance
- Tasks: Coordinate logistics and manage customer orders from receipt to delivery.
- Company: Join Prinova, a leading global supplier in the food and nutrition industry.
- Benefits: Enjoy personal growth, health cash plan, gym membership, and flexible pay options.
- Other info: Fast-paced environment with opportunities for training and development.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Fluency in English and German, with experience in customer account management.
The predicted salary is between 27000 - 33000 £ per year.
Logistics Coordinator - German Speaking
Location: Central London (Hybrid, 2-3 office days per week)
Hours: Monday-Friday, 9:00am-5:00pm
Unlock your potential with Prinova
We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world’s best-known food, beverage, and nutrition brands.
Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services.
Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers.
We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader.
Wherever your career is headed, you’ll find direction, opportunity, and belonging with us.
What does a Logistics Coordinator role mean at Prinova?
At Prinova, we refer to this role internally as a Customer Care Associate.
The successful candidate will join our dynamic Logistics & Customer Service team of more than 25 colleagues.
The team plays a vital role in supporting day-to-day business operations, managing customer orders from receipt through to delivery.
This includes coordinating warehouse activities, arranging customer deliveries, overseeing stock movements, supporting demand planning, and ensuring excellent customer service throughout the supply chain.
Working closely with customers, warehouses, carriers, and internal departments, the Customer Care Associate helps ensure products are delivered accurately, efficiently, and on time while maintaining the high service standards our customers expect.
What’s in it for you?
- Personal growth, including training and development opportunities
- Health Cash Plan
- Subsidised gym membership
- Access to flexible pay with Aslan
What to expect?
- Arranging deliveries to customers from warehouses in the UK and EU via road freight, ferry, and courier services.
- Liaising with customers, warehouses, and carriers.
- Inputting accurate information into the internal system to create forward allocations and warehouse instructions.
- Invoicing customers promptly and ensuring the correct VAT is applied.
- Preparing shipping documentation, including warehouse instructions, packing lists, commercial invoices, dangerous goods notes, and packaging labels.
- Handling customer enquiries, complaints, and other customer service matters as required.
- Conducting monthly stock reconciliations and responding to any follow-up queries from the Finance Department.
- Managing non-conformances.
- Carrying out occasional on-site inspections of warehouses.
- Processing charge invoices received from warehouses, freight forwarders, and other suppliers.
- Undertaking project work as required.
- Providing cover for fellow team members during periods of holiday, sickness absence, or other leave.
- Carrying out any other duties as reasonably required by management.
Does this sound like you?
- Fluency in both English and German is required.
- Proven experience in managing key customer accounts.
- Experience using an ERP system.
- Proficiency in Microsoft Office applications.
- Excellent business communication skills, both written and verbal.
- Strong commitment to delivering exceptional customer service, both internally and externally.
- Enthusiasm for working in a fast-paced, dynamic environment where products, processes, and programmes continue to evolve as the business grows.
Interested? We would love to hear from you.
Submit your CV by clicking Apply.
Logistics Coordinator - German Speaking in London employer: Prinova Europe
At Prinova, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Central London. Our commitment to personal growth is reflected in our extensive training and development opportunities, alongside a supportive culture that values innovation and excellence. With benefits like a Health Cash Plan, subsidised gym membership, and flexible pay options, we ensure our employees feel valued and empowered to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Coordinator - German Speaking in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Prinova Europe and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Prinova Europe!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Prinova Europe keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Coordinator - German Speaking in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Prinova Europe:This is your chance to really connect with the team at Prinova Europe. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Prinova Europe
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Prinova Europe.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Prinova Europe that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Prinova Europe. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
