Technical Content Solutions Consultant - Global Tech
Location: London - hybrid working
Salary: Β£106,000 per annum
Contract: 6 months, October 2026 until 16 April 2027
We're hiring a Technical Content Solutions Consultant to join a leading global technology company supporting high-profile consumer products. This role will focus on creating clear, effective external Help Centre content, troubleshooting product and user issues, and partnering with cross-functional teams to develop scalable solutions.
What we're looking for:
- Experience creating external Help Centre, technical support or product content
- Strong technical acumen with the ability to understand and troubleshoot product issues
- Excellent written communication, translating complex information into clear user-facing guidance
- Strong problem-solving skills and experience identifying repeatable/scalable solutions
- Experience collaborating with Product, Engineering, Support and other cross-functional teams
- Strong stakeholder and project management skills
- Experience within global technology, digital or consumer product environments is highly desirable
Deadline for this role is Thursday the 1st of October,
#J-18808-Ljbffr
Technical Content Solutions Consultant - Global Tech employer: Principle
Join a leading global technology company that champions innovation and creativity in the heart of London. With a hybrid work model, competitive salary, and a vibrant work culture, you'll have the opportunity to collaborate with diverse teams across EMEA while developing your skills in a supportive environment. The company prioritises employee growth, offering unique opportunities to influence high-impact social media strategies and campaigns, making it an ideal place for passionate professionals looking to make a meaningful impact.