At a Glance
- Tasks: Manage social media crises and collaborate with global teams to protect our brand.
- Company: Join a leading global community platform at the forefront of technology and social networking.
- Benefits: Enjoy fully remote work, flexible hours, and the chance to make a real impact.
- Why this job: Be part of a dynamic team that values creativity and quick thinking in high-pressure situations.
- Qualifications: Proven experience in digital crisis communication and excellent writing skills are essential.
- Other info: This is a 6-month contract with potential for extension; apply now for immediate consideration!
The predicted salary is between 36000 - 60000 £ per year.
Social Media Manager Crisis Management – Global Tech
Join a leading global community platform as a Social Media Manager within the Channel Communications team. Your role will involve managing reputational risk, contributing to crisis response strategies, and collaborating across international teams.
Position Details
- Contract duration: 6 months with potential extension
- Location: Fully remote in the United Kingdom
- Working hours: 40 hours/week, including weekends, public holidays, and evenings; shifts from 7am to 8pm, Sunday to Thursday or Tuesday to Saturday
Key Responsibilities
- Monitor social media for emerging issues
- Coordinate with various departments on communication initiatives
- Create and publish content across platforms
- Develop and update crisis response playbooks
- Measure campaign effectiveness
- Manage sensitive communications during crises
Qualifications
- Experience in digital crisis communication (must be demonstrated in CV)
- Ability to work in fast-paced, collaborative environments
- Proficiency with stakeholder communication and social media tools
- Excellent writing skills; proficiency in English required, additional languages a plus
Application Process
Apply now with your Word document CV or email directly to rory@principlehr.com for immediate review.
Additional Information
- Seniority level: Associate
- Employment type: Contract
- Industries: Social Networking, Technology, Media, Travel
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Social Media Manager Crisis Management employer: Principle
Contact Detail:
Principle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Manager Crisis Management
✨Tip Number 1
Familiarise yourself with the latest trends in crisis management on social media. Follow industry leaders and engage with their content to understand how they handle crises effectively.
✨Tip Number 2
Network with professionals in the field by joining relevant online communities or forums. This can help you gain insights into best practices and may even lead to referrals for the position.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving crisis communication. Think about how you would handle specific situations and be ready to discuss your thought process.
✨Tip Number 4
Showcase your understanding of the company's values and mission during any discussions. Tailor your conversations to reflect how your skills align with their goals, especially in managing reputational risk.
We think you need these skills to ace Social Media Manager Crisis Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in digital crisis communication. Use specific examples that demonstrate your ability to manage reputational risk and contribute to crisis response strategies.
Showcase Writing Skills: Since excellent writing skills are crucial for this role, consider including a brief writing sample or links to content you've created. This will help showcase your proficiency in English and any additional languages you may speak.
Highlight Collaboration Experience: Emphasise your ability to work in fast-paced, collaborative environments. Mention any previous roles where you coordinated with various departments or teams, especially in crisis situations.
Craft a Compelling Cover Letter: Although not explicitly required, a well-written cover letter can set you apart. Use it to explain why you're passionate about the role and how your skills align with the responsibilities outlined in the job description.
How to prepare for a job interview at Principle
✨Showcase Your Crisis Management Experience
Make sure to highlight your previous experience in digital crisis communication during the interview. Be prepared to discuss specific examples where you successfully managed a crisis on social media, as this is a key requirement for the role.
✨Familiarise Yourself with the Company’s Brand Voice
Before the interview, take some time to understand the company's brand voice and values. This will help you align your responses with their expectations and demonstrate that you can effectively manage sensitive communications in line with their identity.
✨Prepare for Scenario-Based Questions
Expect to be asked scenario-based questions related to crisis management. Prepare by thinking through potential crises that could arise in the tech industry and how you would respond. This shows your proactive thinking and readiness for the role.
✨Demonstrate Collaboration Skills
Since the role involves working with international teams, be ready to discuss your experience in collaborative environments. Share examples of how you've successfully coordinated with different departments to achieve common goals, especially during high-pressure situations.