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For Companies At a Glance
- Tasks: Resolve platform issues and support customers in a tech-driven environment.
- Company: Join a dynamic team focused on innovative web technologies.
- Benefits: Enjoy a competitive salary, hybrid work options, and potential for full-time conversion.
- Why this job: Make an impact while developing your tech skills in a supportive culture.
- Qualifications: Knowledge of programming, web stacks, and databases is essential.
- Other info: Located in Surrey, just 40 minutes from London with parking available.
The predicted salary is between 34000 - 48000 £ per year.
Job Description
We are seeking a Technical Support Engineer with a passion for technology and problem-solving to join our team. You'll play a key role in resolving platform-related issues and supporting both internal and external customers.
The Offer:
- Annual Salary – £41,000 doe
- Location: Surrey – 40 minutes by train from London (if you drive, there is parking)
- Hybrid: 2-3 days onsite is a must
- Contract Length: 12 Months – inside IR35 – PAYE (paid on a weekly basis) – with a strong possibility of conversion to FTE depending on performance and budget.
Your Profile:
- Good knowledge of object-oriented programming (e.g., Java).
- Familiarity with web application stacks.
- Experience with scripting languages: JavaScript, Python, Perl, Unix/Windows Shell.
- Understanding of Linux/Unix systems.
- Experience with relational databases (e.g., MySQL, Oracle).
Interested? Next Steps…
If you're ready to make an impact in a dynamic, fast-paced environment, Apply Now! For immediate consideration, send in your CV today to me, Som in Principle.
Som | som@principlehr.com
Platform Support Engineer - Web Technologies employer: Principle
Contact Detail:
Principle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Support Engineer - Web Technologies
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Java, JavaScript, and relational databases. Being able to discuss your experience with these technologies during an interview will show that you're a strong fit for the role.
✨Tip Number 2
Prepare to demonstrate your problem-solving skills by thinking of examples from your past experiences where you successfully resolved technical issues. This will help you stand out as someone who can handle the challenges of a Platform Support Engineer.
✨Tip Number 3
Research StudySmarter and our platform to understand our values and how we support our users. This knowledge will allow you to tailor your responses in interviews and show your enthusiasm for joining our team.
✨Tip Number 4
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the role, which can help you prepare more effectively for your application and interviews.
We think you need these skills to ace Platform Support Engineer - Web Technologies
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with object-oriented programming, web application stacks, and scripting languages. Use specific examples to demonstrate your skills in Java, JavaScript, Python, and your familiarity with Linux/Unix systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and problem-solving. Mention how your background aligns with the role of a Platform Support Engineer and express your enthusiasm for supporting both internal and external customers.
Highlight Relevant Experience: In your application, emphasise any previous roles or projects where you resolved platform-related issues or provided technical support. This will show your capability to handle the responsibilities of the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Principle
✨Brush Up on Your Technical Skills
Make sure you're well-versed in object-oriented programming, especially Java, as well as the web application stacks mentioned in the job description. Be prepared to discuss your experience with scripting languages like JavaScript and Python, as these will likely come up during technical questions.
✨Understand the Company’s Tech Stack
Research the technologies and tools that the company uses. Familiarity with their specific web technologies and relational databases such as MySQL or Oracle can give you an edge. Showing that you've done your homework demonstrates genuine interest in the role.
✨Prepare for Problem-Solving Scenarios
As a Platform Support Engineer, you'll need to tackle various platform-related issues. Prepare for situational questions where you might need to explain how you would approach troubleshooting a problem. Think of examples from your past experiences that showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, the challenges they face, or the technologies they are looking to implement. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
