At a Glance
- Tasks: Manage customer orders and ensure timely deliveries in a fast-paced environment.
- Company: Join a globally recognised premium spirits brand with a collaborative culture.
- Benefits: Hybrid working, strong team support, and potential for long-term opportunities.
- Other info: Great chance to develop skills and grow within a leading consumer brand.
- Why this job: Be part of a dynamic supply chain team making a real impact in the FMCG sector.
- Qualifications: Experience in order management or logistics, preferably in drinks or FMCG.
The predicted salary is between 30000 - 40000 £ per year.
We’re partnering with a global premium spirits business to recruit an Order Management Specialist to join their UK operations team based in Central London. This is an excellent opportunity for someone with experience in drinks, FMCG, food & beverage or consumer goods environments who enjoys working in a fast-paced, customer-focused operational role.
Working within a collaborative supply chain team, you’ll play a key role in ensuring customer orders are processed accurately and delivered on time, while coordinating closely with third-party logistics providers, customers and internal stakeholders.
Key Responsibilities- Manage customer order processing accurately and efficiently using SAP
- Coordinate with third-party logistics and warehouse partners to ensure on-time deliveries
- Resolve customer delivery, stock and supply chain queries
- Build strong relationships with customers and logistics providers
- Support order fulfilment and operational performance across the UK market
- Liaise with internal teams including supply chain, finance and operations
- Monitor and manage service levels and delivery performance
- Support wider supply chain and customer operations activities as required
- Experience within the drinks industry is highly desirable
- FMCG, food & beverage or consumer goods backgrounds also considered
- Previous experience in order management, customer operations, customer supply chain or logistics coordination
- Experience working with SAP or similar ERP systems
- Strong communication and stakeholder management skills
- Comfortable working in a fast-paced operational environment
- Excellent attention to detail and organisational ability
- Experience liaising with warehouses, logistics providers or customers would be advantageous
- EDI knowledge beneficial but not essential
- Opportunity to join a globally recognised premium consumer brand business
- Collaborative and supportive team environment
- Strong operational exposure across customer supply chain and logistics
- Potential for longer-term opportunities beyond the initial contract
For more information or a confidential discussion, please apply directly.
Order Management Specialist - FMCG Logistics (Hybrid, London) employer: Principle
Join a globally recognised premium spirits business as an Order Management Specialist in the heart of London, where you'll thrive in a collaborative and supportive team environment. With a strong focus on employee growth and operational excellence, this role offers you the chance to enhance your skills in a fast-paced FMCG logistics setting while enjoying the benefits of hybrid working. Experience the unique advantage of being part of a company that values customer relationships and operational performance, paving the way for potential long-term opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Order Management Specialist - FMCG Logistics (Hybrid, London)
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG and logistics sectors on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing their premium spirits range will impress them and show you're genuinely interested in the role. Plus, it’ll help you answer questions more confidently!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and logistics providers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Order Management Specialist - FMCG Logistics (Hybrid, London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in FMCG or logistics, and don’t forget to mention any experience with SAP or similar systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Order Management Specialist role. Share specific examples of how you've successfully managed customer orders or resolved supply chain issues in the past.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to demonstrate your strong communication skills in your application. Use clear and concise language, and maybe even include a brief example of a time you built a strong relationship with a customer or logistics provider.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Principle
✨Know Your Stuff
Make sure you brush up on your knowledge of the FMCG and drinks industry. Familiarise yourself with key terms, trends, and challenges in the sector. This will not only show your passion but also help you answer questions more confidently.
✨Master SAP Basics
Since experience with SAP is a big plus for this role, take some time to understand its basic functionalities. If you can, try to get hands-on practice or watch tutorials online. Being able to discuss your familiarity with the system will impress your interviewers.
✨Showcase Your Communication Skills
As an Order Management Specialist, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated with customers, logistics providers, or internal teams in the past. This will demonstrate your ability to build strong relationships.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like resolving delivery issues or managing customer queries. Think of relevant experiences where you successfully navigated similar challenges and be ready to share those stories.
