At a Glance
- Tasks: Manage premium guest experiences and ensure flawless operations behind the scenes.
- Company: Leading global technology platform with a focus on high-profile events.
- Benefits: Competitive salary, hybrid working, and potential contract extension.
- Other info: Ideal for those who thrive under pressure and love operational excellence.
- Why this job: Be part of a dynamic team delivering exceptional experiences for globally recognised hosts.
- Qualifications: 5+ years in operations management with strong attention to detail.
The predicted salary is between 31500 - 38500 £ per year.
I'm looking for an exceptional Experiences Operations Manager to support the delivery of high-profile, premium customer experiences for a leading global technology platform. This is a part time role, working 20 hours per week.
This is a brilliant opportunity for someone coming from a fast-moving marketplace, travel, hospitality, events, creator/talent, premium guest experience or tech operations environment, especially if you enjoy being the person who makes complex, visible work land flawlessly.
You'll be working behind the scenes on standout Experiences involving globally recognised hosts, where the quality bar is genuinely high and the details matter. You'll own listing quality, guest selection and communications, logistics, stakeholder coordination, tooling feedback, issue resolution and post-launch analysis.
The Offer:
- Contract to 31 December 2026 with the possibility of extending
- £25,000 pa based on part time hours
- Hybrid working from Central London office
The ideal background:
- 5+ years' operations management experience
- Strong track record managing multiple workstreams and tight deadlines
- Excellent attention to detail; you catch what others miss
- Confident working with internal teams, external partners and vendors
- Strong written and verbal English
- Advanced Google Sheets skills and comfort with data/reporting tools
- Experience with SQL, Tableau or Jira would be useful
- Tech, hospitality, marketplace, travel, events or premium customer experience background preferred
This would suit someone who is calm under pressure, highly organised, commercially aware and motivated by work where operational excellence directly shapes a customer-facing moment.
EMEA Guest Experience Operations Manager | Part time in London employer: Principle
As a Cloud Security Specialist with a Global Tech Giant, you'll enjoy a competitive salary of up to £97,000 and the flexibility of fully remote work from anywhere in the UK. The company fosters a supportive work culture that values your expertise in cloud security, offering opportunities for professional growth and the chance to engage directly with enterprise customers, all while ensuring a healthy work-life balance without the stress of on-call duties.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Guest Experience Operations Manager | Part time in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Principle and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace EMEA Guest Experience Operations Manager | Part time in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Principle that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Principle.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Principle get a sense of who you are beyond your experience!
How to prepare for a job interview at Principle
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Principle and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
